Service alerts

Last update: Sept. 23, 2022, 6 p.m. ET

USPS service alerts have information for consumers, small businesses and business mailers about postal facility service disruptions caused by weather-related and other natural disasters, special events, or other changes impacting service.

Visit www.ready.gov or www.listo.gov to prepare for hurricanes and severe weather.

Hurricane batters Puerto Rico

Hurricane Fiona caused devastating flooding and widespread power outages in Puerto Rico. There are impacts to our Post Office operations. Current status of facility closures can be found on our residential service alerts webpage. The Postal Service is working to reopen our Post Offices where it is safe to do so.

Kentucky flooding disaster

Catastrophic flooding in Kentucky has impacted our Post Office operations in some areas. Current status of closures and alternate locations for mail pickup and retail services can be found on our residential service alerts webpage. The Postal Service is working to reopen our Post Offices where it is safe to do so.

Service disruptions

Residential customers and small businesses can find out if mail is being delivered, or if their Post Offices are open. Business mailers get more detailed information about USPS mail processing facilities, and the operating status of delivery units, as well as any impacts on mail delivery overseas.

Contact us

Residential customers

Residential customers should check this Mail Service Disruptions website first for current, frequently-updated information about whether mail is being delivered to your neighborhood or if your local Post Office is open. Or you can call our customer service center at 1-800-ASK-USPS (800-275-8777).

Business mailers

Contact the Business Service Network headquarters communications manager for additional information or to report a disruption. Email us at mailserviceupdate@usps.gov.

Need more support? Have questions? Contact your local Business Service Network or visit PostalPro.