International service disruptions

International Mail Service Suspensions

Updated: Nov. 19, 2021

The Postal Service™ is temporarily suspending international mail acceptance for certain destinations due to impacts related to the COVID-19 pandemic and other unrelated service disruptions. Customers: please refrain from mailing items addressed to the countries listed here, until further notice.

Suspension

Afghanistan

French Guiana

Mongolia

South Sudan

Australia *

Guadeloupe

New Zealand**

Sudan

Bhutan

Laos

Papua New Guinea

Syria

Brunei

Liberia

Reunion (Bourbon)

Tajikistan

Central African Republic

Libya

Saint Pierre and Miquelon (Miquelon)

Timor-Leste

Chad

Martinique

Samoa

Turkmenistan

Cuba

Mayotte

Sierra Leone

Yemen

These service disruptions affect Priority Mail Express International® (PMEI), Priority Mail International® (PMI), First-Class Mail International® (FCMI), First-Class Package International Service® (FCPIS®), International Priority Airmail® (IPA®), International Surface Air Lift® (ISAL®), and M-Bag® items.

*Australia’s service disruption affects Priority Mail International® (PMI), First-Class Package International Service® (FCPIS®), Commercial ePacket (CeP), International Priority Airmail® (IPA®) packets, International Priority Airmail® (IPA®) M-Bags, International Surface Air Lift® (ISAL®) packets, International Surface Air Lift® (ISAL®) M-Bags, and Airmail M-Bags.

**New Zealand’s service disruption affects Priority Mail International® (PMI), First-Class Package International Service® (FCPIS®), Commercial ePacket (CeP), International Priority Airmail® (IPA®) packets, International Priority Airmail® (IPA®) M-Bags, International Surface Air Lift® (ISAL®) packets, International Surface Air Lift® (ISAL®) M-Bags, and Airmail M-Bags.

Unless otherwise noted, service suspensions to a particular country do not affect delivery of military and diplomatic mail.

For already deposited items, other than GXG:

Postal Service employees endorse them “Mail Service Suspended — Return to Sender” and then place them in the mail stream for return.

For any returned item bearing a customs form:

The Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service.

For all other returned items not bearing a customs declarations form:

Either:

  • The Postal Service will, upon request, refund postage and fees on mail returned due to the suspension of service, or
  • The sender may remail them with the existing postage once service has been restored. When remailing under this option, customers must cross out the markings “Mail Service Suspended — Return to Sender.”

Global Express Guaranteed®

The GXG Money-Back Guarantee is suspended from November 1, 2021 through January 16, 2022.

Priority Mail Express International®

Effective October 25, 2021, due to airline travel restrictions and cancellations, the U.S. Postal Service has temporarily suspended the guarantee on Priority Mail Express International to the following destinations:

Suspension of Priority Mail Express International Guarantee

Australia

Great Britain

Korea

Sweden

Canada

Hong Kong

New Zealand

Switzerland

China

Israel

Singapore

Thailand

France

Japan

Spain

These suspensions will be in effect until further notice. The Postal Service is taking all reasonable measures to minimize impact to our customers.

Sure Money Suspension to Peru

Effective November 10, 2021, the Postal Service™ will temporarily suspend the sale of Sure Money® (DineroSeguro®) service to Peru. For all other participating countries where service is not temporarily suspended, customers may continue to purchase Sure Money service up to $1,500 per transaction per day from authorized Post Office™ facilities.