International service disruptions

  • Afghanistan

    Afghan Post advises it is working to restart operations following a terrorist attack on its headquarters on April 13. Services impacted include customs and international outbound mail and the technical systems that support movement of this mail.

  • Guatemala

    The U.S. Postal Service has restored mail service to Guatemala. This ends a temporary suspension of most mail services to the country that had been in effect. Senders can remail any item that meets all of the following characteristics: has existing postage, was returned due to the suspension of service and did not bear a customs declaration form (because it did not contain goods). When remailing under this option, the sender must cross out the marking “Mail Service Suspended — Return to Sender.”

  • Israel

    Israel’s post advises operations are back to normal following disruptions earlier in the month in the country’s southern region.

  • Jamaica

    Jamaica Post advises its International Mail Processing Center in Kingston had to shut down May 14 due to noxious fumes at the facility. All outbound and inbound mail operations as well as some administrative functions, including customer queries, have been affected.

  • Japan

    Japan Post advises that a national holiday from April 27 to May 6 is not expected to impact inbound and outbound mail operations for express items and parcels. However, employees at the post’s headquarters and local branch offices will not work during this period.

  • Norway

    Norway Post advises that SAS pilots in Norway, Sweden and Denmark are on strike and hundreds of flights are canceled, severely impacting inbound and outbound mail.

  • Philippines

    Philippines Post advises it is experiencing IT issues, delaying processing of outgoing and incoming international mail.

    4-24-19
    The Philippines post advises postal operations were suspended in Metro Manila and Pampanga provinces April 23 following a powerful earthquake that struck a day earlier. Damage sustained in the cities of Lubao and Porac in Pampanga province could cause delays to postal services.

  • Portugal

    Portugal’s post advises a strike by fuel truck drivers is affecting mail transport by road and air. Outbound mail to some destinations could be impacted.

  • Syria

    The Postal Service has suspended mail service to Syria due to transportation issues.

    The suspension affects Express Mail International, Priority Mail International, First-Class Mail International, First-Class Package International Service, International Priority Airmail, International Surface Air Lift and M-Bag shipments.

    Mail addressed to Syria will be returned to sender. The Postal Service appreciates regrets any inconvenience due to this temporary service suspension.
  • Ukraine

    2-11-15
    In January 2015, the Ukrainian postal operator (Ukrposhta) advised that delivery services have been suspended for international mail addressed to certain localities in the Donetsk and Luhansk regions of Ukraine (generally in the postal code ranges 83001-87650 and 91001-94870). The specific localities and postal codes where service is suspended are listed on Ukrposhta’s website:

    http://ukrposhta.ua/en/robota-ukrposhti-v-doneckij-ta-luganskij-oblastyax

    That web-site notes that international postal items to the above localities may be sent as Poste Restante (General Delivery) to post offices in localities that are controlled by Ukrainian government authorities, and provides instructions for addressing such items.

    Delivery services for international mail addressed to Crimea (postal codes in the range 95000–99999) are still suspended.

    The temporary suspension affects Priority Mail Express International®, Priority Mail International®, First-Class Mail International®, First-Class Package International Service™, International Priority Airmail™ (IPA®), International Surface Air Lift® (ISAL®) and M-Bag items.

    For Global Express Guaranteed® Service

    Effective immediately, United States Postal Service (USPS) can no longer accept Global Express Guaranteed (GXG) shipments to certain cities in the Crimea, Donetsk and Luhansk regions in Ukraine. View the list of cities to which GXG service is temporarily suspended.

  • Zimbabwe

    Zimbabwe Posts advises there are impacts to postal operations in parts of the country following Cyclone Idai, which hit the country on March 15. The cyclone caused serious damage to bridges and roads in parts of Manicaland. Mail collection and delivery are affected in Chimanimani, Chipinge, Biriiri, Birchenough, Nyanga, Nyazura and Rusitu areas.