International Mail
GLOBAL EXPRESS GUARANTEED SERVICE
Updated List of GXG Retail Locations
Starting on page 3 is a complete, updated ZIP
CodeTM list of all retail locations - a total of approximately
8,600 locations - where Global Express Guaranteed®
(GXG®) service is available to customers effective March
30, 2006. Use this list in place of the GXG retail site list published in Postal Bulletin 22164 (9-29-05) (that list started on
page 77). (The Postal ServiceTM may change the status of
sites based on area and district identification of customer
demand and potential growth of expedited international
shipping.)
See also the following GXG Acceptance Matrix below,
which shows employees how to process GXG shipments.
GXG Acceptance Matrix (Effective July 1, 2004)
When a customer
submits a GXG
item...
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Through ...
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These are the procedures for a...
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GXG Acceptance Office
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Non-GXG Acceptance Office
(item received in error)
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With Postage...
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Retail Service Counter...
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Scan, weigh, and rate the package.
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Send to AMF in Express Mail sack with
PS Tag 141.
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Carrier Pick-up...
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Take to retail service counter to be
scanned, weighed, and rated.
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Send to AMF in Express Mail sack with
PS Tag 141.
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Collection Box...
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Take to retail service counter to be
scanned, weighed, and rated.
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Send to AMF in Express Mail sack with
PS Tag 141.
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Collection Box but With DHL
Label...
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Take to retail service counter to be
repackaged, scanned, weighed, and
rated.
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Send to AMF in Express Mail sack with
PS Tag 141.
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FedEx Drop Box at Retail Unit...
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Accept the item from the FedEx
carrier and take to the retail service
counter to be scanned, weighed, and
rated.
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Send to AMF in Express Mail sack with
PS Tag 141.
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FedEx Drop Box at Retail Unit
but With DHL Label...
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Accept the item from the FedEx
carrier and take to the retail service
counter to be repackaged, scanned,
weighed, and rated.
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Send to AMF in Express Mail sack with
PS Tag 141.
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Without Postage...
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Retail Service Counter...
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Scan, weigh, and rate the package
and collect postage.
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Refer customer to GXG Acceptance
Site and/or offer USPS Global Express
Mail.
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Carrier Pick-up...
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Return to sender.
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Return to sender.
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Collection Box...
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Return to sender.
|
Return to sender.
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Collection Box but With DHL
Label...
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Return to sender.
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Return to sender.
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FedEx Drop Box at Retail Unit...
|
Accept the item from the FedEx
carrier and return to sender.
|
Return to sender.
|
FedEx Drop Box at Retail Unit
but With DHL Label...
|
Accept the item from the FedEx
carrier and return to sender.
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Return to sender.
|
Many of the new GXG retail offices were identified as
high-potential GXG offices based on demographic research. Other new GXG retail offices were added when districts identified facilities that serve colleges and universities
(which can have high demand for GXG services) and added GXG retail offices at those facilities. In the future, districts will continue to identify high-potential GXG offices and
integrate them into the GXG facilities database.
New GXG offices are scheduled to receive a GXG Supply Starter Kit during the week of March 27, 2006. GXG retail transaction standard operating procedures (SOPs) are
available on the Delivery Web site:
• Go to http://blue.usps.gov/delivery.
• Under "Customer Service Operations," click on Retail
Operations.
• Under "Significant Links," click on Retail SOPs.
• Under "International Products Standard Operating
Procedures," click on Retail.
(The direct URL for the Deliver Web site's International
Products SOPs is http://blue.usps.gov/delivery/retail/sop/international/top_page.htm.)
GXG retail locations may order PS Form 6182, Commercial Invoice - the customs documentation specifically
for GXG - from the Material Distribution Center (MDC)
and use touch tone order entry (TTOE): Call
800-332-0317, option 2.
Note: You must be registered to use TTOE. To register, call
800-332-0317, option 1, extension 2925, and follow the
prompts to leave a message. (Wait 48 hours after registering before placing your first order.)
Use the following information to order PS Form 6182:
PSIN: PS 6182
PSN: 7530-07-000-3483
Unit of Measure: EA
Minimum Order Quantity: 1
Quick Pick Number: NA
Bulk Pack Quantity: 1,000
Price: $0.038
PS Form 6182 is available on the Postal Service
PolicyNet Web site:
• Go to http://blue.usps.gov.
• Under "Essential Links" in the left-hand column, click
on References.
• Under "References" in the right-hand column, under
"Policies," click on PolicyNet.
• Click on Forms.
(The direct URL for the Postal Service PolicyNet Web
site is http://blue.usps.gov/cpim.)
It is also available on the Postal Service Internet:
• Go to usps.com.
• Click on About USPS & News, then Forms & Publications, then Find a Form, and then All Online PDF
Forms in Numeric Order.
(Please note that in extreme circumstances facilities
might be subject to service disruptions such as those
caused by the effects of hurricanes. In such cases, customers may call Post OfficesTM to ascertain availability of
service.)
— International Product Development,
Product Development, 3-30-06
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