Supply Management Operations Introduces New eBuy Catalog and ePostCard Service

Supply Management Operations (SMO) is always look­ing for ways to improve its customer support and recently announced two ways it has done just that — a new eBuy catalog and a new service called ePostCards.

Based on customer survey results, items that were ordered through the Topeka Material Distribution Center (MDC) will now be included in a new catalog added to eBuy — the MDC Supplies, Equipment and Retail Products Catalog. This will simplify ordering supplies, equipment, and retail products. Field maintenance stockroom parts orders will continue to be generated through eMARS (elec­tronic maintenance activity reporting and scheduling).

SMO is also implementing a new way to let customers know the status of their order — ePostCards. The new ser­vice eliminates the need to mail postcards for items ordered from the Topeka MDC.

Go to the Helping Hand link at http://blue.usps.gov/purchase/_doc/ops_helpinghand3.doc for more informa­tion about the new eBuy catalog and how to sign up for ePostCards.

— Supply Management Operations,
Supply Management, 4-10-08