Beginning October 2, customers who want the convenience of picking up packages on their schedule, or who want the peace of mind that comes with secure delivery, can choose the Express Mail® Hold For Pickup option through Click-N-Ship® service on USPS.com®.
There are many uses for the service:
Express Mail Hold For Pickup service notifies the recipient by phone (retail option only), e-mail, or Short Message Service (SMS)/text message (online option only) that the package is available for pickup and, if required, sends a reminder notice on calendar day 3 and a notice that the shipment has been returned to the sender on day 5.
The new Express Mail Hold For Pickup service option for Click-N-Ship service allows customers to locate more than 31,000 convenient Post Office locations where Hold For Pickup is available, pay postage, and print shipping labels.
Customers will receive the following automated notifications via phone, e-mail, or text message informing them of the status of their Express Mail Hold For Pickup shipments:
- Day One — An available for pickup notice.
- Day Three — A reminder that an Express Mail shipment is available for pickup at the Post Office.
- Day Five — A notice that the shipment has been returned to the sender.
Additionally, Post Offices will be automatically notified through the My Post Office application when Express Mail Hold For Pickup shipments do not arrive or are not picked up.
To access Express Mail Hold For Pickup on the Click-N-Ship application, go to https://sss-web.usps.com/cns/landing.do.
For additional information on Express Mail Hold For Pickup service, see Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) sections 113.4.4.2.4 and 113.4.4.3.4 on Postal Explorer® at http://pe.usps.gov or Postal Bulletin 22230a (4-17-08, pages 3, 21, and 77) at http://www.usps.com/cpim/ftp/bulletin/2008/pb22230a.pdf.
— Marketing,
Expedited Shipping, 9-25-08
