POM Revision: Undeliverable Express Mail Items

Effective immediately, the Postal Operations Manual (POM) is revised to reflect a change in procedure related to the disposition of undeliverable Express Mail^® items.

Postal Operations Manual (POM)

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6 Delivery Services

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69 Dead Mail 691 General

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691.5 Disposal

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691.58 Disposition of Undeliverable Mail

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691.582 Express Mail

[Revise 691.582 to read as follows:]

After all attempts to deliver, forward, or return an Express Mail shipment during the specified holding period are unsuccessful, send the shipment to the designated Mail Recovery Center (MRC) in an Express Mail pouch.

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We will incorporate this revision into the next printed version of the POM and also into the online update, avail­able on the Postal Service™ PolicyNet website:

• Go to http://blue.usps.gov.
• In the left-hand column under “Essential Links,” click PolicyNet.
• On the PolicyNet page, click Manuals.

The direct URL for the Postal Service PolicyNet website is http://blue.usps.gov/cpim.

— Expedited Operations,
Expedited Shipping, 11-6-08