PCC Advisory Committee Teleconference Minutes

February 2, 2010 
(11:00am – 12:00pm)

Attendees

Industry:				Postal:				Absent:
Tracey Dunlap 				Alixe Johnson			Steve Kearney
Theresa Peterlein			Pete Allen			Steve Hernandez
Dorothy Cottrill 				Rick Cooper			Laurie Timmons
Art Gerckens	  			Steve Roberts
					Ellen Regan
Lewis Johnson		
																						
1.	Opening Remarks

Alixe welcomed and thanked the members for their continuing support and active participation.
			
2.	2010 National Postal Forum Update

•	The overall planning is going well and registration is on the rise.  The attendance reports will include this year’s registration trend compared to previous years, as well as this year’s trend line compared to the 2005 Forum in Nashville, TN. 

•	An on-site tour of the Gaylord Opryland Hotel and Convention Center in Nashville, TN was conducted during the week of January 26, 2010.  The huge and attractive facility is a great setting to host the Forum.

•	The PCC VIP Reception (invitation only) Room has a great window view and empties onto a terrace which can be used if the weather cooperates.  Each NPF award winner, including one guest, will be invited to attend. PCCAC members will be invited as well.

•	The traditional PCC Reception will be located in the “Delta” that has a wonderful courtyard setting.  It is designed in such a way that allows for networking in one area, the band in another, food in yet another area and more.

•	The Exhibit Hall will not open until Monday morning.  There will be a welcoming reception on Sunday night in a ballroom setting.  A full day of workshops will be held on Sunday.  Starting at 8:00am on Monday, the PMG will host his General Session.  Exclusive exhibit hall time, from 9:00am – 10:00am, will follow.  During this time, the PMG will be available at the USPS Booth for his photo-op session.  

•	According to attendees’ evaluations, the 2009 Peer-to-Peer Roundtable sessions were not given enough time.  The plan for the 2010 is to offer more sessions that run for a longer period of time:  7:30am – 9:00am on Tuesday, April 13.  The Exhibit Hall will open at 9:00am on Tuesday.  Breakfast will be available there.  

•	PCCAC members who participated in the 2010 NPF speakers’ Webinar training stated it was excellent.  

•	This year’s prize drawings will be several cash awards of $500.00.  Postal Service attendees are not allowed to participate. 

•	A face-to-face PCCAC meeting will be held at the Forum.  Also, the PCC Industry Co-Chairs Focus Group meeting will be hosted.  When the dates / times have been finalized, Steve Roberts will inform the members.

•	All PCCAC members should attend the PCC Leadership Conference Opening Session scheduled for 11:45am on Sunday, April 11.  Room TBD.  Lewis will provide the members with the details. 

3.	Subcommittee Reports

Communication / Networking – Theresa Peterlein & Steve Hernandez 

•	The last meeting was held on February 1, 2010 and the next one will be within two weeks.  

•	It was reiterated that the subcommittee’s primary objective is to:  “provide PCC members communication and education opportunities by incorporating Webinars as one of the optional requirements for obtaining professional PCC certificates as well as meeting Premier and Leadership Award recognition requirements…”

•	The test Webinar (Move Update) held on December 2, 2009 was a huge success.  Participants included PCC industry and postal co-chairs from three different areas:    17 at the morning session and 21 in the afternoon. 

•	The potential of using NPF speakers and USPS subject matter experts to present future Webinar topics will be explored.

•	To earn a PCC Professional Certificate requires the completion of four workshops, one of the workshops may be a Webinar.  

•	The use of Webinars creates a level playing field for small / medium-sized PCCs and PCC members who otherwise would have to travel a long distance to attend educational workshops. 

•	For more information about the PCC Communication Webinar Project, please see the attached subcommittee report.

Education – Tracey Dunlap

•	The subcommittee has focused its attention on the use of podasts as a low-cost means to educate PCC members and / or stimulate discussions.  Definition:  A podcast is a radio-style audio (or video) program designed to be listened to either on the Web, mobile device or personal computer.  

•	Possible sources for creating podcasts include:  appropriate MTAC and NPF presentations as well as USPS HQ subject matter experts.  Rick Cooper will research and determine if podcasts can be used. 

•	For more information about the Podcast Project, please see the attached subcommittee report.

Membership – Dorothy Cottrill

•	In addition to List Management, Mentoring Program and Value of PCC Membership presentation, the subcommittee added Round Table Conference Calls to its list of major projects.
  
•	The List Management White Paper is scheduled to be completed by March 1, 2010.  Key topics to be address include:  PCC Mailing List Development, List Hygiene and List Rental / Purchase.

•	The guidelines for mentoring are scheduled to be completed by March 1, 2010.  Mentoring is one of the 2010 NPF / PCC Leadership Track workshops.

•	The Round Table Conference Call Project will be complete after the 2010 NPF and before National PCC Day 2010.  How the conference calls will work is still a work-in-progress.  One thought is to model them after the NPF Peer-to-Peer Roundtable sessions at a district level.

•	The update to the Value of the PCC Membership workshop-in-a-box will take place after the 2010 Forum and before National PCC Day 2010. 

•	For more information about these projects, please see the attached subcommittee report.

Recognition – Art Gerckens

•	The recommended guidelines for recognizing PCC executive board members were presented.  Members felt the guidelines were very good.

•	It was decided that framed certificates and a complimentary registration fee to attend the National Postal Forum be removed as guidelines.

•	Lewis will continue to work with the subcommittee to develop the final guidelines.

•	For more information about the recommended guidelines, please see the attached subcommittee report.

4.	Other Business

Alixe thanked the members who submitted workshops-in-a-box suggestions for National PCC Day 2010.
  
PCC Real Solutions

•	Rick Cooper will continue to look into the feasibility of moving forward with the Fairfield County CT PCC (Industry Co-Chair Art Gerckens) producing 30-second and up to 2 minutes “Real Solutions” video clips of experts answering and demonstrating typical how-to questions.  Some questions include:

o	How to open a permit?  Completed
o	How to ship a package?
o	How to request a package pick-up?
o	How to prepare bulk mail?

•	The clips could potentially be placed on local PCC Web sites and even on popular sites such as YouTube.  

Key Deliverables / Action Items:  

•	Rick:  Will determine if podcasts can be produced and used by PCCs.

•	Rick:  Determine the feasibility of having the PCC Real Solutions video clips produced and posted on local PCC Web sites and YouTube.

•	Steve R.:  Will provide final details about the times and dates for the PCCAC and PCC Industry Co-Chairs Focus Group meetings.

•	Lewis:  Will provide final details about PCCAC members attending the PCC Leadership Track Opening Session.

Next Meeting:   2010 National Postal Forum – Time & Date TBD

Recorded by:  Lewis Johnson
Approved by:  Alixe Johnson