Train Your Mail Center Staff

Education in and knowledge of security protocols are essential to preparedness. Mailroom employees must be aware of their surroundings and the mail they handle. Carefully design and vigorously monitor your security program to reduce risks for your organization.

Training mailroom employees encourages a culture of security awareness in your operation. Your training program should address these concerns:

Document training and regularly follow it up with refresher training. Consider using simulation exercises followed by in-depth reviews of response activities. Note areas where employees need improvement.

All employees in your organization should understand your mail security procedures. This helps instill employee confidence in the safety of the letters or packages delivered to their desks.