PostalOne! Electronic Mail Improvement Reporting  (eMIR) 
Problem Entry Summary

October 2, 2005 - Release 10.0 Summary

For help using the PostalOne! system, please contact:

Help Desk (800) USPS-HELP or (800) 877-7435 At the prompt, say PostalOne!.
postalone@email.usps.gov

10. When the search results display, click the name of the Preparer to populate the corresponding fields on the eMIR report. If the search does not reveal any results, manually enter all relevant information. Click Continue.
11. On the Mailpiece Information page, enter information in the Container Information section and attach an image.
The information you need to complete this section is available from the Pallet flags, Sack tags, Tray labels, and/or Package/Bundle labels. To attach an image stored on your computer, click Browse.
12. Open the folder you downloaded the images into, and select the correct image for the container section. Click Attach/Insert. The Attach image of container label is now populated with the name of the attached file.
13. In the Mailpiece Information section, you may enter the title of the mail piece and a description of the mailpiece itself and attach an image. The Piece Description field is also critical in identifying the mailing. 
The following mailpiece information helps to identify who performed what segment of the mailing:

. Design characteristics (Le. color, size, shape, envelope type) 
. Announcement information (Le. title, sale date, event name) 
. Frequency (i.e. Monthly, Weekly, Aug. Issue, Volume No.) 
. Regional identifiers (i.e. NE Area, Chapter 1, Baltimore Edition) 
. Address block including any codes, symbols, etc.

14. Identify the mailpiece characteristics. The categories to complete include: Class of Mail, Processing Category, Type of Print Material, and Transportation.
15. To identify the problems with the preparation of the mailing, select one or more descriptions in these columns:
Pallet, Sack, Tray, Bundle, and Piece. The selection of at least one problem is required. All problem descriptions with subcategory listings are marked as such.
16. Volume information is critical and should be noted under the problem description. This should be an estimate of the extent of the problem within the mailing.
17. In the Comments section, enter any additional information (using 400 characters or less) to further describe the problem. You can also attach an image of the problem in the Additional Information section.
18. Review all information for accuracy on the Confirmation page. If all information is correct, click Submit.
19. Once you submit the Report, you will retum to the Facility Information page. From here, you may enter another electronic Mail Improvement Report, search for a report, or return to the message center.

Reports

1. Click Reports on left menu bar.
2. To view a specific report. enter the report ID number and select Go To Report or you may elect to run a Criteria or BMA Performance report.
3. If Criteria Report is selected, the system will prompt you to select the criteria you wish to include in your report.
You may then select the format in which you wish to view this information, Individual Report Listing (To see all details of the report, click the link in the ID column to view report details. The Detailed Report 
page shows the history, status and tracking of the submitted problem) or Aggregate/History Reports (The Distribution of Mail Improvements graph displays the types and number of problems associated with the criteria. 
Below the graph, a table listing Types of Problems, Number of Errors, and Error Rate Percentages displays).
4. To return to the main Reports page, click Click here to go Back to Mall Improvement Reports Main Page.
5. To create a BMA Performance Report, click BMA Performance and Continue.
6. Select the view, date range and either Aged or Problem Breakdown statistics. Click Retrieve Report.
7. To drill in geographically, select an area or district. To view specific reports click on the numbers in the desired column. Select Click here to go Back to Mail Improvement Reports Main Page to return.

9/26/2005  v10.0 eMIR Summary   pg.2