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We report annually our accomplishments on sustainability, effects on stakeholders and associated challenges and opportunities. This year we engaged our internal stakeholders to capture important topics that impact our operations while considering risks, opportunities and long-term prospects. We also provide program updates and highlight new initiatives that support sustainability.
This report is prepared in accordance with the Global Reporting Initiative (GRI) G4 Guidelines. These guidelines focus on economic, social and environmental aspects of our operations that further our efforts toward transparency. This year we focused on the following aspects: Data Security, Customer Satisfaction, Workplace Environment, Financial Impact, Operations, Impact of Terrorism on Mail, Business Preparedness and Resiliency, and Diversity and Equal Opportunities. Later in this report we’ll discuss the GRI reporting process in more detail.
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