In a pilot test of a sustainability engagement process, we surveyed a small focus group to identify areas of concern relevant to our operations. Each group member listed issues facing the Postal Service, generating a list of aspects, also known as key issues or topics that serve as the foundation of this report.
Aspect rankings were based on the likelihood and⁄or severity of an impact, risks or opportunities arising from the issue, how critical it is for our long-term success, and opportunities to gain advantages or ability to influence outcomes within our organization.
