2015 Materiality Matrix

1. Data Security
2. Customer Satisfaction
3. Employee Health, Safety and Wellness
4. Economic Impact and Access
5. Delivery Operations
6. Surface Vehicle Fleet Usage
7. Global Terrorism Impact on Mail Security
8. Business Preparedness, Resiliency and Disaster Response
9. Leverage Technology and Data to Drive Business Value
10. Workforce Diversity and Equal Opportunities
11. Overall Brand Image
12. Strategic Project and Service Innovation
13. Digital Communications
14. Network Efficiency
15. Transport of Restricted or Hazardous Goods
16. Road Safety and Transport Infrastructure
17. Aging Infrastructure
18. Government Regulation⁄Congressional Reform
19. Energy Usage
20. Climate Risks
21. Community Involvement
22. Employee Healthcare Costs
23. Employee Culture
24. Supplier Diversity
25. Talent Acquisition and Knowledge Retention
26. Labor Relations
27. Revenue Visibility
28. Waste Management and Recycling
29. Employee Engagement
30. Environmental Compliance
31. Sustainable Purchasing
32. Water Use and Impact
33. Contracted Aircraft Fuel Usage⁄Pollution
34. GHG Policy, Reporting and Climate Change
35. Controversial Stamps

Future Stakeholder Reporting

We will use this methodology and others to identify and prioritize sustainability aspects in the future, striving to improve the process and engage a wider range of stakeholders to obtain more diverse input. Aspects may be ranked differently in the future as a result of different stakeholder participation.