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1.0 INTRODUCTION

This report provides the American public and other stakeholders with information to evaluate the performance targets of the United States Postal Service, based on the requirements of the Government Performance and Results Act of 1993 (GPRA).

1.1 The Mission of the United States Postal Service

The mission of the United States Postal Service is to be self-sufficient and provide the following:

• Timely, reliable delivery at reasonable rates to every address.

• Access to postal services in every community.

In addition, Congress has directed the Postal Service to provide the following:

• Preferred rates to certain mailers and categories of mail.

• Other public services.

The vision of the Postal Service is to implement bold new strategies in partnership with the mailing industry that will improve the value of the mail for American businesses and households and help grow the U.S. economy.

1.2 Related Documents

The Annual Performance Plan is part of a set of related documents that describe postal strategies, programs, financial condition, and performance results. For more details on specific topics, references are made to these related documents throughout this report for the stakeholder. Other reports include the following:

• The Five-Year Strategic Plan (updated every three years).

• The Comprehensive Statement on Postal Operations.

• The Annual Performance Report (incorporated into the Comprehensive Statement, along with the Transformation Plan Progress Report).

• The Annual Report.

Integrated Financial Plan.

These reports are all available online at www.usps.com.