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TABLE 4.1 GPRA REQUIREMENTS FOR AGENCY PERFORMANCE PLANS |
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Requirement |
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1. Establish Performance Goals
2. Express goals in objective, quantifiable and measurable form
3. Briefly describe the operational processes, skills, and the technological, human capital, information, or other resources required to achieve performance goals
4. Establish performance indicators to be used in measuring or assessing the relevant outputs, service levels, and outcomes
5. Provide a basis for comparing actual program results with the established performance goals
6. Describe the means to be used to verify and validate measured values
The General Accounting Office (GAO) has provided additional guidelines as follows:
7. Provide detailed explanations when goals, indicators, or targets are changed
8. Provide clear criteria, including baseline data, for measuring progress toward achieving targets
9. Include complete descriptions of strategies to accomplish stated goals
10. Update information to reflect known or anticipated changes
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1 The most recent USPS Five-Year Plan, 2001-2005, was published in September 2000.
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