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3. ONLINE PAYMENT SERVICES: EXTENDING TRADITIONAL VALUE IN TODAY'S MARKETPLACE
The Postal Service continues to explore new and better ways to extend and enhance its traditional products by leveraging today's quickly evolving technology. For the past two years, Online Payment Services have been available through www.usps.com. Postal Service customers can not only pay all of their bills online through eBillPay™ they have the ability to send and receive person-to-person payments using Send Money™ and can transfer funds directly between bank accounts. Pay@Delivery™ allows customers to purchase online auction items and have the service hold their payment until the delivery of the item is confirmed through the scanning of a Delivery Confirmation barcode on a Priority Mail package.
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A. Public Perceptions, Customer Outreach and Mailer Liaison
B. Product Development
C. International Mail
D. Mail Volume and Service Performance
E. Mail Distribution
F. Delivery Unit Operations
G. Stamp Services
H. Licensing Program
I. Commercial Sales
J. Retail Programs: Building the Core
K. Pricing and Classification
L. Marketing Technology and Channel Management
M. The Internet: Transforming the Way We Connect with Our Customers
N. Technology
O. Operations Planning
P. Financial Management
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