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4. DESCRIBE THE PROGRAMS AND RESOURCES NEEDED TO ACHIEVE PERFORMANCE GOALS
Postal operational processes, skills, and the technological, human capital, information, and other resources needed to achieve performance goals are described in Chapters 1-3 of the 2002 Comprehensive Statement on Postal Operations, and in the USPS Transformation Plan. Financial issues are described in detail in the USPS 2002 Annual Report.
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A. GPRA Requirements
B. Explain Changes in Goals, Objectives,
Indicators,Measurement Systems, and
Targets
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