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chapter 4
2004 Performance Report and Preliminary
2006 Annual Performance Plan

3. Enhance Performance-Based Culture: Develop People (Safety and Workplace Improvement)

The Postal Service is committed to providing a safe3 and secure workplace, developing its people, and enhancing performance accountability and recognition.

3The Postal Service complies with the reporting requirements of te Occupational Safety and Health Administration (OSHA).

Figure 4-3 OSHA Safety Performance
Five Year Trend, FY2000 – 2004
Downward Trend is Favorable

Figure 4-3 Five Year Trend, FY2000 – 2004 Downward Trend is Favorable

Figure 4-4 Voice of the Employee Survey Performance
Five Year Trend, FY2000 – 2004

Figure 4-4 Five Year Trend, FY2000 – 2004

There are no changes to the goals, objectives, indicators, or measurement systems planned for 2005.

Table 4-3 2004 Performance, 2005 Target, and 2006 Preliminary Performance Plan
blank
 FY2004
Target		 FY2004
Actual		 FY2005
Target		 FY2006
Prelim.
Target
OSHA Safety
(Injury/Illness
Rates)*		 Lower Than
7.1		 6.3 6.5 Better
Than
FY2005
VOE Survey
Index
Result**		 Better Than
61.1%		 62.1% 62.3%
Favorable		 Better
Than
FY2005

*The Injury and Illness rate is calculated using a formula provided by OSHA. "Total number of illnesses and injuries divided by the number of hours worked by all employees multiplied by 200,000 hours. The 200,000 hours represents the number of hours 100 employees working 40 hours per week would work, and provides the standard base for calculating incidence rates."

**The VOE survey is conducted and analyzed by an independent firm under contract to the Postal Service. The survey is administered to one fourth of all career postal employees every quarter, so that every employee is surveyed once a year. An index score is developed from key survey questions.

4. Generate Revenue

The Postal Service is not supported by public funds and must rely on the sales of its mail services to customers in competitive markets to generate the revenue necessary to support the expansion of the universal delivery network. The price of its products are set to cover costs.

From 2000 to 2004, the Postal Service substantially reduced its debt levels.

Future improvements in the financial position depend on the growth of the economy, competitor initiatives, and congressional action on pending legislation.