Chapter 3 Our Workforce


The Postal Service’s award winning Pay-for-Performance (PFP) program continued to drive organizational achievement in 2008. (Performance results are highlighted in Chapter 5.) PFP is the sole source of annual pay adjustments for non-bargaining unit employees. The foundation of the evaluation system is a balanced scorecard of objective, independently-verifiable measures of service, workplace environment, productivity, and financial performance. Performance indicators are measured at national, area, district, business unit, and individual levels so that meaningful performance distinctions are made within the line-of-sight of all managers.

In September, the Government Accountability Office issued a report on the PFF program which included a recommendation for new delivery performance indicators for Standard Mail and bulk First-Class Mail. These will be baselined in 2009 along with other mailing services as required by the Postal Act of 2006. The Postal Service’s PFP program has been cited by several independent entities as a model for other agencies to emulate as it links individual contributions to organizational success through objective indicators that are aligned at the corporate, functional, and individual levels.

The Performance Evaluation System (PES) automates the recording of core performance requirements and individual results. PES has improved efforts to provide timely and specific feedback on individual performance. The major change in PES this year was a broader range of individual core requirement ratings, designed to allow evaluators to differentiate performance contributions to a finer degree. PES was enhanced to give evaluators the ability to rate executives on eight executive competencies. The Ratings Recourse process was enhanced to allow evaluators to approve and/or modify rating challenges by employees for individual core requirement ratings.

Pursuant to §39 U.S.C 3686(d), the Postal Service hereby reports that during calendar year 2007 the following individuals received compensation in the amounts listed in excess of the rate for level I of the Executive Schedule under section 5312 of title 5:

Kathleen Ainsworth


Drew T. Aliperto


William Almaraz, Jr.


Nicholas F. Barranca


Anita J. Bizzotto


Sylvester Black


Megan J. Brennan


Susan M. Brownell


Ellis A. Burgoyne


Michael J. Daley


Thomas G. Day


Patrick R. Donahoe


Jo Ann Feindt


William P. Galligan, Jr.


Deborah M. Giannoni-Jackson


Mary Anne Gibbons


Joanne B. Giordano


Timothy C. Haney


Todd S. Hawkins


Wendy A. Hocking


Stephen M. Kearney


Delores J. Killette


Linda A. Kingsley


Susan M. LaChance


Jerry D. Lane


Alexander Lazaroff, Jr.


B.L. Malcolm


David A. Montoya


Walter F. O’Tormey


Robert L. Otto



Anthony M. Pajunas


David M. Patterson


Robert J. Pedersen


Susan M. Plonkey


John E. Potter


Tom A. Samra


David L. Solomon


Douglas A. Tulino


Gloria E. Tyson


Anthony J. Vegliante


Paul E. Vogel


Harold G. Walker


Jerry W. Whalen


Terry J. Wilson


George W. Wright



Postal career employees enjoy excellent benefits, including annual and sick leave, the opportunity to donate leave, basic life insurance paid for by the Postal Service with additional options at the employee’s cost, pretax health benefits with most of the cost paid by the Postal Service, pretax Flexible Spending Accounts for out-of-pocket dependent care and health care expenses, the option to enroll in pretax dental and vision insurance, the opportunity to apply for long-term care insurance, and coverage under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) plans, which provide pension benefits and include Postal Service contributions to the Thrift Savings Plan (TSP) for FERS employees.Did You Know? The Postal Service manages the world's largest intranet. Participation rates and employer costs may be found in the 2008 Annual Report.