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Employee meeting

Recognizing that 68 percent of current officers and executives are eligible to retire by the year 2010, the Postal Service will meet the challenge posed by this potential turnover through the use of a standardized executive assessment process. Leadership and competency models will be updated to include identified critical skills. Customer-focused orientation, and enhanced business and economic acumen will be part of the model. Corporate Succession Planning will continue to be a process by which future Postal Service leaders are identified and developed. Augmenting this process in 2007 will be the implementation of an EAS Leadership Development process for non-executive management positions. These processes will be enhanced by incorporating a more rigorous assessment of candidate's skills and developmental needs. Individual development will be tracked and will follow a more structured and monitored plan. The entire approach to preparing new leaders will be built on identifying the best performers who meet the leadership competencies for future success. This approach will be
supported with the introduction of best practice assessment methods and standardized selection
criteria for future executives.

Develop Employees

The Postal Service is increasingly developing online training, offering over 300 eLearning courses to employees via the world's largest intranet.

As part of the effort to develop leaders, the Postal Service has focused on education and development specifically tailored to the internal aspects of successful performance and leadership. In 2004 the Postal Service delivered the Executive Development Program Phase I, a comprehensive program designed to meet the varied and changing needs of the organization's diverse executive ranks. Moving forward, the Postal Service will develop a comprehensive learning continuum to address leadership development at all levels of the organization. While numerous developmental initiatives are already well underway, the Postal Service will revisit some programs to ensure that they remain effective in meeting future business needs. These include the Advance Leadership Program and Mid-Level Managerial Development Program. The Postal Service is addressing the critical challenge of development at the executive level by introducing a comprehensive, tiered program for new executives and those executives meeting certain performance criteria.