Table A3-11 Standard Mail by Familiarity With Institution (Percentage of Mail Pieces Received by Households) Postal Fiscal Years 1987, 2008 and 2009 (Diary Data)						BL_F	_NAME_	_LABEL_	COL1	COL2
							PCT_COL	Percent of Column Frequency
						Previous customer	PCT_COL	Percent of Column Frequency	55.5707	56.87544
						Organization known	PCT_COL	Percent of Column Frequency	22.3919	20.35646
						Organization unknown	PCT_COL	Percent of Column Frequency	12.09573	11.23897
						Don't know/No answer	PCT_COL	Percent of Column Frequency	9.941663	11.52913
Familiarity	1987	2008	2009
Previous customer	47.5	55.6	56.9
Organization known	17.4	22.4	20.4
Organization unknown	18.1	12.1	11.2
Don't know/No answer	17.1	9.9	11.5
Total Received	100.0	100.0	100.0
Note: Totals may not sum to 100 due to rounding.