Table A3-40
Standard Mail from Mail Order Companies
Reaction to Mail Piece by Familiarity and Shape
(Percentage of Pieces)
Postal Fiscal Years 1987, 2008 and 2009
(Diary Data)
BL_F A341ROW _NAME_ _LABEL_ C1Y1 C1Y2 C2Y1 C2Y2 C3Y1 C3Y2
Previous customer Letter size envelope PCT_ROW Percent of Row Frequency 68.42746 70.45731 49.13517 54.25258 20.3575 25.36932
Previous customer Larger envelope PCT_ROW Percent of Row Frequency 70.71413 78.25216 49.60911 51.82165 19.05407 27.11839
Previous customer Catalog PCT_ROW Percent of Row Frequency 74.56406 72.58565 70.3413 69.87978 16.42641 15.20028
Previous customer ALL OTHER PCT_ROW Percent of Row Frequency 72.77812 75.60095 67.90192 61.05866 15.41622 15.05147
Organization known Letter size envelope PCT_ROW Percent of Row Frequency 39.86274 44.88035 17.98875 9.259267 1.73094 2.589293
Organization known Larger envelope PCT_ROW Percent of Row Frequency 40.99187 50.74801 23.39598 30.53907 5.297725 8.75002
Shape Read
(Immediately and Set Aside)
Found Useful Will Respond Organization known Catalog PCT_ROW Percent of Row Frequency 49.2552 46.91254 29.23402 33.59498 3.028567 2.916695
Organization known ALL OTHER PCT_ROW Percent of Row Frequency 41.81519 46.52693 25.45762 27.06124 9.636293 2.261344
1987 2008 2009 1987 2008 2009 1987 2008 2009 Organization unknown Letter size envelope PCT_ROW Percent of Row Frequency 24.99606 33.28854 3.941347 7.308123 1.357381 7.779393
Previous customer:                   Organization unknown Larger envelope PCT_ROW Percent of Row Frequency 26.71261 22.54596 10.0573 0 2.487363 0
Letter size envelope 65.0 68.4 70.5 52.2 49.1 54.3 18.8 20.4 25.4 Organization unknown Catalog PCT_ROW Percent of Row Frequency 35.05147 32.70207 16.42092 14.88332 1.794473 2.449545
Larger envelope 74.3 70.7 78.3 58.7 49.6 51.8 27.1 19.1 27.1 Organization unknown ALL OTHER PCT_ROW Percent of Row Frequency 32.54416 26.71078 10.04138 8.868593 2.457614 1.131779
Catalog 74.9 74.6 72.6 70.3 70.3 69.9 25.1 16.4 15.2 Don't know/No answer Letter size envelope PCT_ROW Percent of Row Frequency 21.81775 20.58363 15.09241 10.70039 9.485542 8.690217
Organization known:                   Don't know/No answer Larger envelope PCT_ROW Percent of Row Frequency 45.775 33.64325 12.41288 33.13208 23.8084 12.43478
Letter size envelope 34.2 39.9 44.9 13.3 18.0 9.3 5.6 1.7 2.6 Don't know/No answer Catalog PCT_ROW Percent of Row Frequency 16.28372 18.38206 10.47791 12.31512 1.432052 5.99651
Larger envelope 44.5 41.0 50.7 27.0 23.4 30.5 9.7 5.3 8.8 Don't know/No answer ALL OTHER PCT_ROW Percent of Row Frequency 17.6673 12.03535 13.12262 11.27767 12.15307 4.043996
Catalog 44.6 49.3 46.9 31.5 29.2 33.6 6.7 3.0 2.9  
Organization unknown:                    
Letter size envelope 29.4 25.0 33.3 7.0 3.9 7.3 6.7 1.4 7.8  
Larger envelope 32.9 26.7 22.5 14.2 10.1 0.0 4.7 2.5 0.0  
Catalog 36.8 35.1 32.7 17.7 16.4 14.9 3.5 1.8 2.4  
NOTE: Percentages represent row percentages within each familiarity and shape category;
these do not sum to 100 due to the inclusion of multiple questions in this table.