Table A3-63 Standard Mail Intended Response Medium to Pieces from the Mail Order Industry (Percentage of Pieces) Postal Fiscal Years 1987, 2008 and 2009 (Diary Data)						A366ROW	_NAME_	_LABEL_	COL1	COL2
							PCT_COL	Percent of Column Frequency
						MAIL	PCT_COL	Percent of Column Frequency	28.21722	30.12592
						PHONE	PCT_COL	Percent of Column Frequency	30.00573	26.58555
						IN-PERSON	PCT_COL	Percent of Column Frequency	3.433766	2.646321
						OTHER	PCT_COL	Percent of Column Frequency	34.64124	36.16063
						Don't know/No answer	PCT_COL	Percent of Column Frequency	3.702045	4.481568
Industry	1987	2008	2009
Mail	82.4	28.2	30.1
Phone	13.3	30.0	26.6
In-Person	2.9	3.4	2.6
Other	0.2	34.6	36.2
Don't know/No answer	1.2	3.7	4.5
Total	100.0	100.0	100.0
Note: Totals may not sum to 100 due to rounding.