Table A5-7
Periodicals -- Satisfaction With Delivery
(Percentage of Pieces)
Postal Fiscal Years 1987, 2008 and 2009
(Diary Data)
YE_D _NAME_ _LABEL_ COL1 COL2
Arrived earlier than expected PCT_COL Percent of Column Frequency 3.843972 4.486653
Arrived on day expected PCT_COL Percent of Column Frequency 33.14208 33.69175
Arrived later than expected PCT_COL Percent of Column Frequency 3.056984 2.551042
Was not expected to arrive on any special day PCT_COL Percent of Column Frequency 50.09304 49.70207
Time of Arrival Percentage of Pieces DK/RF PCT_COL Percent of Column Frequency 9.863921 9.568482
1987 2008 2009  
Arrived earlier than expected 5.0 3.8 4.5  
Arrived on day expected 40.9 33.1 33.7  
Was not expected to arrive on any special day 43.9 50.1 49.7  
Arrived later than expected 3.8 3.1 2.6  
Don't Know/No answer 6.5 9.9 9.6 DK/RF  
   Total 100.0 100.0 100.0  
Note: Totals may not sum to 100 due to rounding.