Table
of Contents
1 Chapter 1:
Introduction – Volumes & Trends
2 Chapter 2:
Profile of Mail Usage
Characteristics of Higher- and
Lower-Volume Households
Demographic Characteristics of U.S.
Households
Correspondence Mail and Household
Characteristics
Transactions Mail and Household
Characteristics
Advertising Mail and Household
Characteristics
Effectiveness of Advertising Mail
Advertising’s Impact on Periodicals
Periodicals Mail and Household
Characteristics
List
of Tables and Figures
Table E.1: Mail Received and Sent by Households
Table E.2: Household Mail Volume Received and Sent by
Market Served
Table E.3: Advertising by Mail Class
Table E.4: Periodical Type Received
Table E.5: Packages Received and Sent via the U.S.
Postal Service
1 Chapter 1:
Introduction – Volumes & Trends
Table 1.1: Total Mail Volume: FY 2009, 2010, and 2011
Table 1.2: Total Mail: Revenue, Pieces, and Weight by
Shape, FY 2011
Table 1.3: Total Mail: Revenue and Weight per Piece by
Shape, FY 2011
Table 1.4a: Total Domestic Mail Flows
Table 1.4b: Total Domestic Mail Flows
Table 1.4c: Domestic Mail Flows per Household per Week
Table 1.5: Mail Received and Sent by Households
Table 1.6: Pieces Received and Sent per Household
Table 1.7: Mail Received and Sent by Households
2 Chapter 2:
Profile of Mail Usage
Table 2.1: Mail Volume and Demographics Average Annual
Growth, 1981-2011
Table 2.2: Characteristics of Higher- and
Lower-Mail-Volume Households
Table 2.3: Education of Higher- and Lower-Mail-Volume
Households
Table 2.4: Households by Income and Education
Table 2.5: Households by Income and Age
Table 2.7: Households by Number of Adults
Table 2.8: Households by Type of Internet Access
Figure 2.1a: Internet Access by Income and Type
Figure 2.1b: Internet Access by Age and Type
Figure 2.2: Broadband Subscribers
Figure 2.3: Household Visits to Post Office in Past Month
Table 3.1: First-Class Correspondence Mail Sent and
Received by Sector
Table 3.2: Correspondence Mail Received by Income and
Education
Table 3.3: Correspondence Mail Sent by Income and
Education
Table 3.4: Correspondence Mail Received by Income and
Age
Table 3.5: Correspondence Mail Sent by Income and Age
Table 3.6: Correspondence Mail Received and Sent by
Household Size
Table 3.7:
Correspondence Mail Received and Sent by Number of Adults in
Household
Table 3.8: Correspondence Mail Received and Sent by Type
of Internet Access
Table 3.9: Income and Education by Type of Internet
Access
Table 3.10: Personal Correspondence Sent and Received
Figure 3.1: Personal Correspondence Sent by Income Group
Figure 3.2: Personal Correspondence Sent by Age Cohort
Figure 3.3: Holiday Greetings Received by Age and Income,
FY 2009, 2010, and 2011
Table 3.11: Personal Correspondence by Type of Internet
Access
Table 3.12: Business Correspondence Type (Sent and
Received) by Sector (Millions of Pieces)
Table 4.1: Transactions Mail Sent and Received
Table 4.1: Transactions Mail Sent and Received (cont.)
Table 4.2: Transactions Mail Received by Income and
Education
Table 4.3: Transactions Mail Sent by Income and
Education
Table 4.4: Transactions Mail Received by Income and Age
Table 4.5: Transactions Mail Sent by Income and Age
Table 4.6: Transactions Mail Received and Sent by
Household Size
Table 4.7: Transactions Mail Received and Sent by Number
of Adults in Household
Table 4.8: Transactions Mail Received and Sent by
Internet Access
Table 4.9: Income and Education by Type of Internet
Access
Table 4.10: Bill Payment by Method, FY 2009, 2010, and
2011
Figure 4.1: Monthly Average Household Bill Payment by
Method
Figure 4.2: Average Monthly Automatic Deductions per
Household
Table 4.11: Types of Bills Paid by Mail
Figure 4.3: Average Bills Paid per Month by Income and
Age
Figure 4.4: Bill Payment Method by Age
Table 4.12: Bill
and Statement Volumes by Industry
Table 4.13: Average Monthly Bills and Statements Received
by Method
Table 5.1: U.S.
Advertising Spending Growth by Medium, 2009-2011
Figure 5.1: Direct
Mail as a Share of Total Advertising, 1990-2011
Table 5.2:
Advertising Mail by Mail Classification
Table 5.3: Advertising Mail by Mail Classification
Table 5.4: Advertising Mail Received by Income and
Education
Table 5.5: Advertising Mail Received by Income and Age
Table 5.6: Advertising Mail Received by Size of
Household
Table 5.7: Advertising Mail Received by Number of Adults
Table 5.8: Advertising Mail Received by Internet Access
Table 5.9: Income and Education by Type of Internet
Access
Figure 5.2: Advertising Volumes for First-Class and
Standard Mail Advertising by Sender Type
Figure 5.3:
Advertising Mail Behavioral Trends, FY 1987, 2009, 2010, and
2011
Figure 5.4:
Treatment of Standard Mail by Type
Table 5.10: Intended Response to
Advertising Mail by Class
Figure 5.6: Weekly
Number of Intended Responses by Income
Figure 6.1: Periodicals Mail Volume per Person, 1971-2011
Figure 6.2: Real Per-Capita Magazine Advertising
Spending, 1980-2011
Table 6.1: Periodical Type by Year
Figure 6.3: Newspaper Circulation, 1970-2009*
Figure 6.4: Daily Newspaper Readership, 1987-2011
Table 6.2: Periodicals by Income and Education
Table 6.3: Periodicals by Income and Age
Table 6.4: Periodicals by Size of Household
Table 6.5: Periodicals by Number of Adults in Household
Table 6.6: Periodicals by Type of Internet Access
Table 6.7: Income and Education by Type of Internet
Access
Figure 6.5: Subscription Type by Year
Table 6.8: Periodicals by Sender Type
Figure 6.6: Number of Periodicals Received per Week by
Households by Income Group
Table 7.1: Total Package Market Volume Growth
Figure 7.1: Package Delivery Market Segment Share
Table 7.2: Postal Service Sent and Received Packages, FY
2009, 2010, and 2011
Figure 7.2: Postal Service Sent and Received Packages by
Household Income
Table 7.3: Postal Service Received Packages by Income
and Age
Table 7.4: Postal Service Sent Packages by Income and
Age
Table 7.5: Postal Service Received Packages by Income
and Education
Table 7.6: Postal Service Sent Packages by Income and
Education
Table 7.7: Postal Service Received and Sent
Packages by Size of Household
Table 7.8: Postal Service Received and Sent
Packages by Number of Adults in
Household
Table 7.9: Received and Sent Packages by Household
Internet Access
Table 7.10: Income and Education by Type of Internet
Access
Table 7.11: Contents of Postal Service Sent and Received
Packages
This report documents the findings of the United States Postal Service’s Household Diary Study (HDS) for Fiscal Year (FY) 2011. The three main study purposes are to:
· Measure the mail sent and received by U.S. households,
· Provide a means to track household mail trends over time, and
· Make comparisons of mail use between different types of households.
The report examines these trends in the context of changes and developments in the wider markets for communications and package delivery.
The Household Diary Study survey, fielded continuously since 1987, aims to collect information on household use of the mail and how that use changes over time. The survey collects household information on demographics, lifestyle, attitudes toward mail and advertising, bill payment behavior, and use of the Internet and other information technologies.
The FY 2011 report covers Government Fiscal Year 2011, with comparisons to 2009, 2010, and other years, as appropriate.
The Household Diary Study collects information on household
mail use and provides
a look at how that use changes over time.
In 2011, U.S. households received 127.5 billion pieces of mail, and sent 16.1 billion, as seen in Table E.1. Mail sent or received by households constituted 83 percent of total mail in FY 2011. Fifty-seven percent of the mail households received was sent Standard Mail. Only three percent of household mail was sent between households; the rest was sent between households and non-households.
Table
E.1:
Mail Received and Sent by Households
(Billions of Pieces)
Mail Classification |
Received |
Sent |
---|---|---|
First-Class Mail |
47.8 |
15.6 |
Standard Regular Mail |
60.3 |
— |
Standard Nonprofit Mail |
12.0 |
— |
Periodicals |
5.4 |
— |
Package & Shipping Services |
2.1 |
0.5 |
Total |
127.5 |
16.1 |
Household to Household |
4.6 |
|
Total Mail Received and Sent by Households |
139.1 |
|
FY 2010 RPW Total * |
167.9 |
|
Non-household to |
28.8 |
|
Unaddressed |
1.1 |
— |
Source:
HDS Diary Sample, FY 2011.
Note: Totals may not sum due to rounding.
* Includes First-Class and Standard Mail packages.
The Household Diary Study examines mail by the markets it serves. This design cuts across classes, but provides a foundation for understanding mail flows and the marketplace changes that affect them. Table E.2 shows the volume of household mail by market for 2009 through 2011.
Thirty-five percent of household mail contains correspondence and transactions, down from 36 percent in 2010. In terms of volume, total correspondence fell 3.3 percent compared to 2010. However, longer-term trends show that, over the past several years, correspondence fell more significantly. For example, since 2002, correspondence fell 33 percent. In part, the decline in correspondence is a continuation of long-term trends, but it is also strongly related to changing demographics and new technologies. Younger households send and receive fewer pieces of correspondence mail because they tend to be early adaptors of new and faster communication media such as e-mails, social networking, and smart phones.
Table E.2:
Household Mail Volume Received and Sent by Market Served
(Billions of Pieces)
Market |
2009 |
2010 |
2011 |
---|---|---|---|
Correspondence |
13.2 |
12.9 |
12.6 |
Transactions |
41.2 |
37.6 |
35.6 |
Advertising |
85.1 |
83.5 |
85.0 |
Periodicals |
6.0 |
5.5 |
5.4 |
Packages |
3.7 |
3.6 |
4.0 |
Unclassified |
3.6 |
4.7 |
3.9 |
Total |
145.0 |
141.2 |
139.1 |
Source: HDS Diary Sample, FY 2008, 2009, and 2011.
Notes:
Correspondence and Transactions include 7.4 billion pieces of First-Class
advertising-enclosed mail (excluded from totals).
Package volumes include ground packages and expedited, as well as
1.7 billion pieces of CD/DVD rentals.
Electronic alternatives also affect transactions mail volume. Over time, automatic deduction and online bill pay account for a growing share of household bill payments. In fact, over the previous eight years, the percentage of bills paid by electronic methods increased from 17 percent in 2002 to 51 percent in 2011. In contrast, bills paid by mail decreased from 75 percent to 45 percent of total payments over the same period of time. This was the first time that more than half of bills were paid electronically.. In-person payments decreased from 8 percent in 2002 to 4 percent in 2011. Similarly, the Internet has contributed to some decline in the share of bills and statements households received through the mail. Bills and statements received online continue to grow at a fast pace, albeit from a relatively small base ( in 2011 households received an average of 2.8 pieces of bills and statements online, compared to 14.4 pieces in the mail) .
Advertising mail represented well over half (61 percent) of all mail received by households in 2011. As shown in Table E.3, 85 percent of all advertising mail received by households is Standard Mail (72.3 billion pieces). The remainder consists of First-Class Mail; either stand-alone advertising (5.3 billion pieces), or secondary advertising that is sent along with other matter (7.4 billion pieces).
Over time, the data show a steady decline in the share of First-Class advertising mail, from 21 percent in 2002 to only 15 percent in 2011.
Table E.3:
Advertising by Mail Class
Mail
Classification |
Volume |
Percent of Total Advertising |
---|---|---|
First-Class Advertising |
12.6 |
15% |
Standard Regular Mail |
60.3 |
71% |
Standard Nonprofit Mail |
12.0 |
14% |
Total Advertising Mail |
85.0 |
100% |
Source: HDS Diary Sample, FY 2011.
As shown in Table E.4, households received 5.4 billion Periodicals via mail in 2011, less than in both 2009 and 2010. More than three-quarters of these were magazines. Newspapers are only 15 percent of total Periodicals, down from 35 percent in 1987. Contributors to the decline in newspaper volumes were lower circulation and readership levels, as well as a strong growth of the Internet as an alternative delivery method over the past decade.
Table E.4:
Periodical Type Received
Mail
Classification |
Volume |
Percent of Total Periodicals |
---|---|---|
Newspapers |
0.8 |
14% |
Magazines |
4.1 |
77% |
Unclassified |
0.5 |
9% |
Total Periodicals |
5.4 |
100% |
Source: Household Diary Study, FY 2011.
In 2011, households received 3.0 billion and sent 1.1 billion packages. Compared to 2010, total packages sent and received increased 13 percent, with most of the growth coming from First-Class packages. In general, delivery from mail order and Internet retailers is an important driver of package volume. While the HDS data is not designed to quantify this, there are indications that online auction sites (like eBay) are responsible for some of the recent increase in packages sent by households.
Table
E.5:
Packages Received and Sent via the U.S. Postal Service
(Millions of Pieces)
Mail Classification |
2011 |
|||
Received |
Sent |
|||
Number |
Percent |
Number |
Percent |
|
First-Class Mail |
1,424 |
47% |
969 |
87% |
Expedited |
374 |
12% |
75 |
7% |
Standard Mail |
667 |
22% |
— |
— |
Package & Shipping Services |
546 |
18% |
68 |
6% |
Unclassified |
2 |
0% |
0 |
0% |
Total Packages |
3,013 |
100% |
1,112 |
100% |
Source: HDS Diary Sample, FY 2011.
Notes:
Totals may not sum due to rounding.
Expedited includes Priority Mail and Express Mail.
First-Class packages include 17 billion pieces of CD/DVD rentals sent to and
received from Netflix, Blockbuster, etc., reported in First-Class Mail letters
in Tables E.1, 1.5, and 1.6.
Chapter 1: Introduction –
Volumes & Trends
The United States Postal Service Household Diary Study (HDS) Report documents the findings of the Fiscal Year (FY) 2011 study. The HDS measures the mail sent and received by U.S. households, tracks household mail trends, and compares mail use between different types of households.
The Household
Diary Study
provides a means to track
household mail trends over time.
The Household Diary Study survey, fielded continuously since 1987, aims to collect information on household use of the mail and how that use changes over time. The survey collects household information on:
· Demographics,
· Attitudes toward mail and advertising,
· Bill payment behavior, and
· Use of the Internet and other information technologies.
These data are used for market research, forecasting, and strategic planning within the Postal Service.
The Survey Consists of Two Parts:
1) An entry, or recruitment interview, conducted by phone or Web, collects demographic and attitudinal information from about 8,500 households.
2) These households then receive a mail diary, which collects information on the mail the household sends and receives in a one-week period. Annually, about 5,200 households successfully complete the diary.
The data generated by these two instruments are the basis of the analysis in this report.
The HDS FY 2011 report covers the period from September 27, 2010, through September 25, 2011, roughly equivalent to the Government Fiscal Year (GFY) used by the Postal Service. Data from FY 2009 and FY 2010 are also reported on a GFY basis.
Serving a nation containing five percent of
the world’s population, according to the Universal Postal Union, the Postal
Service delivers approximately 40 percent of the world’s mail. The Postal
Service delivered 167.9 billion pieces of mail in FY 2011—a decrease of 3.0
billion pieces, or 1.7 percent, from 2010.
Although the economic recession ended in June 2009, the sluggishness of the recovery that followed adversely affected mail volumes well into FY 2011. Additionally, the continuing migration of transaction and correspondence mail to the Internet and other electronic alternatives further exacerbated the decline in volumes.
Standard Mail volume, consisting mostly of advertising material, is strongly correlated to the health of the economy. Accordingly, in 2011, the slow recovery led to modest growth, as volumes rose only 2.6 percent over 2010 (about 2.2 billion pieces). Even so, the growth represented the first increase since 2007, and was an improvement over flat volumes in 2010 compared to 2009
In 2011, First-Class Mail volume fell 6.4 percent (about 5 billion pieces), continuing a long-term negative trend that began 2001. Ongoing diversion of correspondence and transaction mail to electronic alternatives and the weak economy were key contributors to the decline. First-Class Single-Piece letters and cards, impacted mostly by the growing use of online bill payments and emails, fell 10.7 percent from 2010 to 2011. Presort letters and cards (which include most of the advertising material that is sent First-Class) fell 3.7 percent from the combined impact of electronic diversion and a sluggish economy.
The Postal Service estimates the revenues, volumes, and weight of mail pieces going through the postal network by using a combination of statistical sampling systems, mailing statements, and accounting data. These data are published in the Revenue, Pieces, and Weight (RPW) Reports.
Table 1.1 presents the RPW volumes for FY 2011, along with data for FY 2010 and FY 2009.
Table 1.2 reports revenue, pieces, and weight data by class and shape for FY 2011.
· The letters column heading includes postcards and refers to pieces that are less than 11.5 inches wide by 6.125 inches tall and less than .25 inches thick.
· Flats consist of pieces that are greater than 11.5 inches wide, 6.125 inches tall, or .25 inches thick, but less than 12 by 15 by .75 inches.
· Parcels are pieces that are larger than 12 by 15 inches, or thicker than .75 inches.
Because of the difficulty involved in recording mail-piece characteristics in the Household Diary, these categories do not correspond precisely to the shape categories used by HDS respondents.
Table 1.3 is derived from Table 1.2 and shows the revenue per piece and weight per piece for each subclass of mail by shape.
Table 1.1:
Total Mail Volume: FY 2009,
2010, and 2011
(Billions of Pieces)
Mail Classification |
2009 |
2010 |
2011 |
---|---|---|---|
Mailing Services: |
|
|
|
First-Class Mail: |
|
|
|
Single-Piece
Letters & Cards |
31.6 |
28.9 |
25.8 |
Presort
Letters & Cards |
47.9 |
46.2 |
44.5 |
Flats |
2.9 |
2.5 |
2.2 |
Parcels |
0.6 |
0.6 |
0.6 |
Other * |
0.8 |
0.3 |
0.3 |
Total First-Class Mail |
83.8 |
78.2 |
73.5 |
Standard Mail: |
|
|
|
High Density
& Saturation Letters |
5.0 |
5.4 |
5.7 |
High Density
& Saturation Flats & Parcels |
11.8 |
11.4 |
11.4 |
Carrier
Route |
10.0 |
9.4 |
9.3 |
Letters |
46.8 |
48.3 |
50.6 |
Flats |
7.8 |
7.0 |
6.8 |
Not
Flat-Machinables & Parcels |
0.7 |
0.7 |
0.7 |
Other * |
0.4 |
0.3 |
0.2 |
Total Standard Mail |
82.4 |
82.5 |
84.7 |
Periodicals |
8.0 |
7.3 |
7.1 |
Package Services |
0.7 |
0.7 |
0.7 |
USPS and Free Mail |
0.5 |
0.5 |
0.5 |
Total
Mailing Services |
175.4 |
169.2 |
166.5 |
Shipping Services |
1.4 |
1.5 |
1.5 |
Total All Mail |
176.8 |
170.9 |
167.9 |
Source:
RPW Reports.
Note: Totals may not sum due to
rounding.
* Other includes: Negotiated Service Agreements (NSAs), International Mail,
Express Mail, and Fees (not reported by shape).
Table
1.2:
Total Mail: Revenue, Pieces, and Weight by Shape, FY 2011
Mail Classification |
Revenue |
Pieces |
Weight |
|||||||||
(Millions of Dollars) |
(Millions of Pieces) |
(Millions of Pounds) |
||||||||||
Letters |
Flats |
Parcels |
Total |
Letters |
Flats |
Parcels |
Total |
Letters |
Flats |
Parcels |
Total |
|
Mailing Services: |
|
|
|
|
|
|
|
|
|
|
|
|
First-Class Mail: |
|
|
|
|
|
|
|
|
|
|
|
|
Single-Piece
Letters & Cards |
11,581 |
0 |
0 |
11,581 |
25,847 |
0 |
0 |
25,847 |
778 |
0 |
0 |
778 |
Presort
Letters & Cards |
15,488 |
0 |
0 |
15,488 |
44,494 |
0 |
0 |
44,494 |
2,233 |
0 |
0 |
2,233 |
Flats |
27 |
2,787 |
0 |
2,814 |
20 |
2,211 |
0 |
2,231 |
6 |
449 |
0 |
455 |
Parcels |
2 |
136 |
1,147 |
1,284 |
1 |
80 |
557 |
638 |
0 |
21 |
188 |
209 |
Total
First-Class By Shape |
27,098 |
2,923 |
1,147 |
31,168 |
70,363 |
2,290 |
557 |
73,210 |
3,018 |
470 |
188 |
3,675 |
Other* |
|
|
|
1,011 |
|
|
|
310 |
|
|
|
51 |
Total
First-Class Mail |
|
|
|
32,178 |
|
|
|
73,521 |
|
|
|
3,726 |
Standard Mail: |
|
|
|
|
|
|
|
|
|
|
|
|
High Density
& Saturation Letters |
768 |
0 |
0 |
768 |
5,654 |
0 |
0 |
5,654 |
238 |
0 |
0 |
238 |
High Density
& Saturation Flats & Parcels |
73 |
1,808 |
0 |
1,881 |
506 |
10,918 |
1 |
11,425 |
23 |
2,121 |
0 |
2,144 |
Carrier
Route |
26 |
2,196 |
0 |
2,222 |
125 |
9,211 |
0 |
9,336 |
5 |
1,988 |
0 |
1,993 |
Letters |
9,707 |
0 |
0 |
9,708 |
50,584 |
0 |
0 |
50,584 |
2,667 |
0 |
0 |
2,667 |
Flats |
1 |
2,488 |
1 |
2,491 |
3 |
6,777 |
3 |
6,783 |
1 |
1,709 |
0 |
1,710 |
Not
Flat-Machinables & Parcels |
0 |
0 |
651 |
651 |
0 |
0 |
734 |
734 |
0 |
0 |
322 |
322 |
Total
Standard By Shape |
10,575 |
6,492 |
652 |
17,720 |
56,872 |
26,906 |
738 |
84,516 |
2,933 |
5,818 |
322 |
9,074 |
Other* |
|
|
|
106 |
|
|
|
176 |
|
|
|
19 |
Total
Standard Mail |
|
|
|
17,826 |
|
|
|
84,692 |
|
|
|
9,092 |
Periodicals: |
|
|
|
|
|
|
|
|
|
|
|
|
Total
Periodicals By Shape |
13 |
1,795 |
4 |
1,813 |
75 |
6,995 |
6 |
7,077 |
5 |
2,712 |
8 |
2,725 |
Other * |
|
|
|
8 |
|
|
|
0 |
|
|
|
0 |
Total
Periodicals |
|
|
|
1,821 |
|
|
|
7,077 |
|
|
|
2,725 |
Package
Services |
|
|
|
|
|
|
|
|
|
|
|
|
Total
Package Services |
0 |
236 |
1,342 |
1,578 |
0 |
263 |
412 |
675 |
0 |
381 |
1,403 |
1,784 |
Other* |
|
|
|
27 |
|
|
|
0 |
|
|
|
0 |
Total
Package Services |
|
|
|
1,606 |
|
|
|
675 |
|
|
|
1,784 |
USPS
and Free Mail |
|
|
|
0 |
|
|
|
496 |
|
|
|
180 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Total
Mailing Services |
37,687 |
11,447 |
3,145 |
52,279 |
127,310 |
36,455 |
1,712 |
165,478 |
5,956 |
9,380 |
1,922 |
17,258 |
Total Other* |
|
|
|
1,153 |
|
|
|
983 |
|
|
|
249 |
Total
Mailing Services |
|
|
|
53,432 |
|
|
|
166,461 |
|
|
|
17,507 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Shipping Services: |
|
|
|
|
|
|
|
|
|
|
|
|
Total
Shipping Services |
72 |
881 |
5,249 |
6,203 |
15 |
175 |
905 |
1,095 |
1 |
141 |
2,591 |
2,733 |
Total Other* |
|
|
|
2,629 |
|
|
|
379 |
|
|
|
621 |
Total
Shipping Services |
|
|
|
8,832 |
|
|
|
1,473 |
|
|
|
3,354 |
|
|
|
|
|
|
|
|
|
|
|
|
|
Total All Mail |
|
|
|
62,263 |
|
|
|
167,934 |
|
|
|
20,860 |
Total
All Services** |
|
|
|
3,476 |
|
|
|
1,362 |
|
|
|
870 |
Total
All Mail & Services |
|
|
|
65,739 |
|
|
|
|
|
|
|
|
Source:
RPW Reports.
Note: Totals may not sum due to
rounding.
* Other includes: NSAs, International Mail, Express Mail and Fees (not reported
by shape).
** All Services include Ancillary and Special Services.
Table
1.3:
Total Mail: Revenue and Weight per Piece by Shape, FY 2011
Mail
Classification |
Revenue per Piece |
Weight per Piece |
||||||
(Dollars) |
(Ounces) |
|||||||
Letters |
Flats |
Parcels |
Total |
Letters |
Flats |
Parcels |
Total |
|
Mailing Services: |
|
|
|
|
|
|
|
|
First-Class Mail: |
|
|
|
|
|
|
|
|
Single-Piece
Letters & Cards |
0.448 |
|
|
0.448 |
0.482 |
|
|
0.482 |
Presort
Letters & Cards |
0.348 |
|
|
0.348 |
0.803 |
|
|
0.803 |
Flats |
1.346 |
1.261 |
|
1.261 |
4.991 |
3.250 |
|
3.266 |
Parcels |
|
1.703 |
2.060 |
2.013 |
|
4.153 |
5.402 |
5.236 |
Total First-Class By Shape |
0.385 |
1.276 |
2.060 |
0.426 |
0.686 |
3.281 |
5.402 |
0.803 |
Other* |
|
|
|
3.256 |
|
|
|
2.607 |
Total First-Class Mail |
|
|
|
0.438 |
|
|
|
0.811 |
Standard Mail: |
|
|
|
|
|
|
|
|
High Density
& Saturation Letters |
0.136 |
|
|
0.136 |
0.673 |
|
|
0.673 |
High Density
& Saturation Flats |
0.144 |
0.166 |
0.485 |
0.165 |
0.718 |
3.108 |
|
3.003 |
Carrier
Route |
0.205 |
0.238 |
0.702 |
0.238 |
0.678 |
3.453 |
7.318 |
3.416 |
Letters |
0.192 |
|
|
0.192 |
0.844 |
|
|
0.844 |
Flats |
0.462 |
0.367 |
0.443 |
0.367 |
5.046 |
4.035 |
0.709 |
4.034 |
Not
Flat-Machinables & Parcels |