2010 Sustainability Report
Leaner | greener | faster | smarter

About this report

This report covers the U.S. Postal Service’s sustainability performance for fiscal year 2010. Its three sections highlight our efforts to engage our people to integrate conservation and efficiency across our network and enhance our commitment to becoming leaner, greener, faster and smarter.

The report details the opportunities and challenges that we are addressing to achieve our corporate sustainability goals in several focus areas, including: employee engagement, customer experience, mail processing and delivery, greener Post Offices and plants, and greenhouse gas emissions.

Our unique mission is to deliver the mail to every community in America. We receive no tax dollars to accomplish this huge task. We rely solely on the sale of postage, products and services to fund our operations.

As a non-funded federal agency, we aren’t required to meet all of the federal sustainability requirements in U.S. Executive Orders 13423 and 13514. But, our own voluntary performance goals meet or exceed most of those requirements, including an absolute 20 percent reduction in our greenhouse gas emissions by FY 2020.

The performance snapshot in this report summarizes our progress against our goals, while the key performance indicators provide detailed sustainability metrics and our historical progress.

To reduce our carbon footprint and conserve natural resources, we are providing this report primarily online at usps.com and in eBook format.

This report conforms to version 3.0 of the Global Reporting Initiative (GRI) sustainability reporting guidelines — the most widely respected international reporting standard for public disclosure of sustainability performance for private and public organizations.

Based on GRI reporting guidelines, we believe this report achieves a B application level.

We have engaged the GRI to verify our reporting disclosures, indicators and application level. The GRI application level check statement is available with this report. Also online is the USPS GRI content index, which identifies each disclosure and performance indicator. Learn more about GRI reporting and assurance at globalreporting.org.

This report is national in scope, but does include some international information, such as carbon reduction and benchmarking data related to our relationships with other member posts of the International Post Corporation — a global mailing industry consortium.

Throughout the report, we have used direct measurement to generate sustainability performance indicators. When direct measurement hasn’t been available, we have established estimation methodologies that use sample sizes of our facilities or vehicles, or we use other sources, such as financial data.

USPS has improved several methodologies and systems used to measure, collect and analyze our sustainability data since FY 2009. This gives a more accurate accounting of our operations. Examples include greenhouse gas emissions, fuel and water use, waste generation and recycling. All restated data and methodologies are in the key performance indicators.

Greenhouse gas (GHG) emissions data in this report has been recalculated and restated as fiscal year data, consistent with federal agency GHG guidelines and reporting requirements, which we voluntarily follow. USPS also publishes and third-party verifies an annual GHG emissions inventory using calendar year data, consistent with the guidelines of The Climate Registry.

Information about our evolving sustainability commitments and progress, as well as our most current performance information, is available online at usps.com/green. Thank you for exploring this report and joining us on our sustainability journey.