National PCC Day 2020

Sept. 22

National Postal Customer Council (PCC) Week is an annual event – traditionally held in September – when Postal Service officers, executives, and Postal PCC leaders meet with mailers and shippers from communities nationwide. The event gives Postal leaders the opportunity to thank local industry partners for their business and to share the future strategic vision for the Postal Service.

This year, due to the COVID-19 pandemic, National PCC Week will be scheduled on one day throughout the country. This year’s event will be delivered virtually on Tuesday, September 22, 2020, starting at 2:00 p.m. ET. The theme is Get Connected and Grow.  Please register to attend at

National PCC Day provides a venue to share best mailing and shipping practices, as well as giving PCCs the opportunity to connect and learn from each other.

This grass-roots network provides a channel for our valued business mailers and the Postal Service to continue building upon their relationships, so that they can grow the mail and work on solving common concerns and challenges. The program agenda will feature postal and industry leaders who will share their knowledge and educate us on mail’s role in omni-channel marketing campaigns; how mail is strategically positioned for additional growth opportunities; and how key postal initiatives will deliver for the future.

Content-rich breakout sessions will be offered to cover a wide range of important topics, and attendees will be able to choose from a menu of topics that best meets their needs. Additionally, we will be celebrating PCC excellence, and recognizing the best of the best PCCs nationwide. The National PCC Program Office will share key updates from the past year and provide information about what PCCs can look forward to in the future.

And, there are more than a few surprises planned, as well! Tune in to hear from special guest speakers, as well as to see first-hand two major unveilings that will contribute to the future growth of the PCC community!

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