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operating statistics
 
(in millions of units indicated)
Classes of Mail 2003 2002 2001 200 1999   

Registered*
   Number of articles 8.2 9.1 11.4 13.3 13.7   
   Revenue $        82.1 $        86.6 $        98.4 $        98.4 $        95.2   
Certified*
   Number of articles 271.4 283.5 269.0 270.5 268.1   
   Revenue $      624.2 $      605.9 $      494.8 $      385.4 $      377.3   
Insurance*
   Number of articles 59.1 59.8 60.0 58.0 48.6   
   Revenue $      138.3 $      135.2 $      123.1 $      108.9 $        91.5   
Delivery Receipt Services**
   Number of articles 748.8 535.5 421.1 356.9 249.3   
   Revenue $      503.1 $      460.4 $      370.8 $      316.8 $      284.7   
Collect on Delivery
   Number of articles 1.9 2.3 2.7 4.1 4.0   
   Revenue $        11.1 $        13.8 $        15.3 $        21.5 $        19.8   
Money Orders
   Number of articles 202.5 218.0 227.2 232.8 220.9   
   Revenue $      230.7 $      239.4 $      225.4 $      234.7 $      228.3   
   Face value of issues (non-add)*** $29,151.7 $29,721.2 $30,770.3 $29,945.2 $28,491.4   
Other
   Box rent revenue $      788.1 $      750.6 $      699.0 $      684.2 $      667.2   
   Stamped envelope and card revenue $        24.4 $        29.3 $        27.1 $        15.4 $        30.7   
   Other revenue, net $      395.8 $      333.3 $      287.5 $      326.0 $      442.0   
Totals
   Special Services revenue $  2,797.8 $  2,654.5 $  2,341.4 $  2,191.2 $  2,236.7   
   Mail revenue $65,700.7 $63,761.1 $63,425.2 $62,284.3 $60,417.8   
   Revenue forgone $        30.7
$        47.6
$        67.1
$        64.4
$        71.2
 
   Operating revenue $68,529.2
$66,463.2
$65,833.7
$64,539.9
$62,725.7
         *  Return receipts have been broken out from Registered,
            Certified and Insurance Special Service categories.
       **  Delivery Receipt Services contains Return Receipts, Return Receipts
           for Merchandise and Delivery Confirmation. Delivery Confirmation Service began during 1999.
     ***  Certain reclassifications have been made to previously reported amounts.