Jacqueline Krage Strako was named vice president, Area Operations, Great Lakes Area, in February 2012. As the senior Postal Service official in a 201,824-square-mile geographic territory encompassing all of Michigan, most of Illinois, Indiana, and Wisconsin, and part of Missouri. She is responsible for managing ongoing Postal Service programs and operations, overseeing the development and implementation of strategies to increase productivity and revenue, and identifying current and potential operational opportunities to develop long-range, strategic initiatives.
Her responsibilities include the oversight of a 12.3 billion dollar annual operating revenue and a workforce of 61,119 employees delivering postal products and services to 36 million customers at 16 million addresses through 32 mail processing plants and 3,723 delivery and retail units.
Jakki began her Postal Service career in 1989 as an Industrial Engineer at Postal Service Headquarters in Washington, DC. Her past positions include Area Manager, Operations Support, Area Finance Manager, Area Quality Specialist and District Budget/Financial Analyst.
Strako is a graduate of the University of Iowa, where she received a Bachelor of Science degree in Industrial Engineering, and DePaul University, where she received her Masters of Business Administration. She also completed executive certificate programs in financial management, strategy and organization and executive management at Stanford University.