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A decade of facts and figures


The Postal Service delivers for America. Even in an increasingly digital world, the Postal Service remains part of the bedrock infrastructure of the American economy, serving its people and businesses, and binding the nation together. The core function of the Postal Service is to provide secure, reliable, affordable delivery of mail and packages to every address in America, its territories and military installations worldwide.

 2015201420132012201120102009200820072006

Annual Operating Revenue

$68.8 B

$67.8 B

$67.2 B

$65.2 B

$65.7 B

$67.1 B

$68 B

$74.9 B

$74.7 B

$72.7 B

Total Career Employees*

493,381

487,054

489,727

522,144

551,570

583,908

623,128

663,238

684,762

696,138

Total Mail Volume

154.2 B

155.4 B

158.4 B

159.9 B

168.3 B

170.9 B

176.7 B

202.7 B

212.2 B

213.1 B

Total First-Class Mail Volume

62.4 B

63.6 B

65.8 B

68.7 B

72.5 B

77.6 B

82.7 B

90.7 B

95.9 B

97.7 B

First-Class Single Piece Mail Volume**

20.6 B

21.5 B

22.6 B

23.2 B

25.8 B

28.9 B

31.6 B

35.4 B

42.3 B

44.4 B

Total Shipping / Package Volume***

4.5 B

4 B

3.7 B

3.5 B

3.3 B

3.1 B

3.1 B

3.3 B

Standard (Advertising) Mail Volume

80 B

80.3 B

80.9 B

79.5 B

84.0 B

81.8 B

81.8 B

98.4 B

103.5 B

102.5 B

Stamped, Post & Presorted Cards

3 B

3.1 B

3.5 B

3.75 B

4.1 B

4.4 B

4.5 B

5.4 B

5.8 B

5.7 B

Delivery Points

155 M

153.9 M

152.9 M

152.1 M

151.5 M

150.9 M

150.1 M

149.2 M

148.0 M

146.2 M

Total Postal-Managed Retail Offices

31,606

31,662

31,702

31,857

31,900

32,028

32,552

32,549

32,169

32,583

Total Retail Offices

35,520

35,649

35,434

35,369

35,756

36,222

36,496

36,723

36,721

36,826

Total Retail Customer Visits

919.5 M

948.7 M

989.1 M

986.2 M

1.02 B

1.06 B

1.12 B

1.16 B

1.18 B

1.24 B

Total Retail Revenue

$19.2 B

$19 B

$18.3 B

$17.5 B

$16.9 B

$17.5 B

$17.7 B

$18.7 B

$18.5 B

$17.8 B

Postal-Managed Retail Office Revenue

$10.4 B

$10.7 B

$10.8 B

$10.6 B

$10.9 B

$12.1 B

$12.7 B

$13.7 B

$14 B

$13.9 B

Alternate Access Revenue

$8.8 B

$8.3 B

$7.5 B

$6.8 B

$6 B

$5.4 B

$5.1 B

$5 B

$4.4 B

$4 B

Alternate Access Revenue Percentage

45.7%

43.7%

41%

39.1%

35.5%

30.7%

28.6%

26.8%

24%

22.2%

Online Revenue – usps.com****

$1.05 B

$1 B

$991 M

$873 M

$781 M

$704 M

$643 M

$580 M

 $586 M

$454 M

Unique Visitors

547 M

459 M

490 M

435 M

198 M

185 M

190 M

Total Delivery Routes

226,777

244,365

225,152

227,000

228,160

230,600

232,900

244,800

246,500

244,700

Total Vehicles

214,933

211,264

211,654

212,530

213,881

215,625

218,684

221,047

219,522

216,004

*As of Jan. 13, 2016
**Mail bearing postage stamps — bill payments, personal correspondence, cards and letters, etc.
***Includes Priority Mail, Priority Mail Express, First-Class Packages, Package Services, Parcel Return Service and Parcel Select.
****These figures are included in Alternate Access Revenue