Joshua D. Colin
Vice President, Delivery Operations
Joshua Colin was named vice president, delivery operations in August 2020. In his role he reports directly to the chief retail and delivery officer and executive vice president. The responsibilities of this position cover City Delivery, Rural Delivery, and Fleet Management.
In his previous role as vice president, Area Operations, Eastern Area Colin was responsible for postal operations —including mail processing and distribution, customer service and administrative operations over a geographic area that included Pennsylvania, Ohio, Tennessee, West Virginia, Delaware, Kentucky, Central and South Jersey, Western New York and portions of Virginia and Indiana. His incorporation of 4 DX and Engagement practices encompassed breakthrough performance within the Eastern Area, which resulted in the area finishing with the strongest NPA corporate performance for six out of the past seven years.
A 34-year postal veteran with extensive experience in both operations and customer service, Colin has excelled in multiple performance measurement initiatives and is committed to developing future leaders for the organization.
Colin holds a Ph.D. in business administration from Trident University International, and dual master’s degrees in Human Resources Management and Public Administration from Wilmington University. He also holds a Bachelor of Science degree in Human Resources Management from Wilmington University. He is a Green Belt Trained Lean Six Sigma Executive, is a graduate of the Advanced Leadership Program, and has completed phases I and II of the Postal Service Executive Development Program and the Processing and Distribution Management Program.
Latest update: February 2021