Link to "Policies, Procedures, and Forms Updates" Link to contents for "Policies, Procedures, and Forms Updates"      Link to "DMM Revision: Labeling List Changes"

DMM Revision: Revised Process for Postage Refund Appeals

Effective June 1, 2009, the Postal Service™ revised Mailing Standards of the United States Postal Service, Domestic Mail Manual (DMM®) 604.9.2.8b to change the process for appealing denied refunds of unused dated meter postage.

Previously, when an authorized postage meter user was denied a refund for unused dated meter postage, the authorized user could appeal the adverse ruling to the manager, Postage Technology Management, at USPS® Headquarters, who issued the final agency decision. Now, the authorized user will appeal the adverse ruling, through his/her postmaster, to the manager of the Pricing and Clas­sification Service Center (PCSC), who will issue the final agency decision.

We will incorporate this revision into the next printed version of the DMM and into the monthly update of the online DMM available via Postal Explorer® at http://pe.usps.com.

Mailing Standards,
Pricing, 6-4-09




Link to "Policies, Procedures, and Forms Updates" Link to contents for "Policies, Procedures, and Forms Updates"      Link to "DMM Revision: Labeling List Changes"