Every year the Postal Service™ receives many ideas from the mailing community on ways we can improve our products and services. Our INNOVATIONS@USPS® service includes collecting and reviewing your ideas in the areas that most interest us. 

You can share your ideas for…

  • New products and services
  • Cutting-edge technologies
  • Innovative approaches

As we perform our initial evaluation, we may contact you to better understand the idea.

Please be aware that the Postal Service receives many submissions of ideas, some of which are not new to us or that we are prevented by law from pursuing. The Postal Service does not agree to keep any ideas submitted via this page confidential or to pay compensation of any kind for these ideas (or related materials).

One way the INNOVATIONS@USPS service makes sharing your ideas easier is via this website.

The following describes the areas in which we are most interested in receiving ideas.

Areas of interest...

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Already evaluated ideas...


  • Simplifying shipping for small business
  • Growing samples


  • Competing with airlines and cruise lines for low-cost luggage shipments
  • Providing services and supplies at airport screening locations for confiscated items
  • Placing seasonal or other designs on Priority Mail® or Express Mail® packaging


  • Adding value to hard-copy mail
  • Making the mail-receiving experience more enjoyable
  • Leveraging social media to generate hard-copy mail


  • Offering a First-Class Mail® Lite product for commercial mailers
  • Using the Intelligent Mail® Barcode to charge for reply pieces
  • Sponsoring a letter-writing campaign
  • Offering a Flat Rate Letter product for First-Class Mail


  • Integrating Direct Mail as part of multi-channel ad campaigns



  • Advertising other businesses or Postal Service products and services on Postal Service property or vehicles

Share Innovative Ideas>

USPS Employees: To qualify for recognition, submit ideas through the internal eIDEAS system under Essential Links on Blue.