Mediation is not a trial. It is a facilitated discussion.
Mediation is voluntary and the parties make their own decisions.
Mediation is informal. No witnesses attend. Testimony is not taken. Discussion is not limited to legal claims. Parties can explore creative solutions to their differences.
The mediator might meet separately with each party if they agree to do so. This is called a "caucus."
The length of the mediation is unpredictable. On average, REDRESS cases last just under four hours. The length of any case, however, depends on the particular circumstances.
The parties themselves decide what they want to get out of a mediation session. They may be seeking a monetary settlement, an apology, or an adjustment of some factor that has been bothering them. Sometimes they don't know what they are seeking ahead of time, but they figure this out in the mediation.
The client and representative may end mediation at any time.