2012 Annual Report to Congress
& Comprehensive Statement

This graph depicts the revenue and cost trends of the USPS since 2004. Between 2004-2006, USPS enjoyed a narrowing, but positive, gap between greater (and rising) revenues than costs. However, starting in 2007, revenue began to decline and the Postal Service was unable to decrease costs at the same or faster pace resulting in a widening negative gap through 2012 – the largest gap ever at more than $15 billion lost.

COST TRENDS
Universal Service Requirements and Legacy Infrastructure
Constantly increasing delivery points, often in less-densely populated areas
High fixed costs of excess operating capacity, aging facilities and equipment, and service standards that do not meet market requirements
Resource Requirements
Vulnerable to increasing healthcare and fuel costs
Despite significant investments in automation, improvements in productivity and staffing reductions, labor costs remain high

REVENUE TRENDS
Pricing
Unlike many other posts, the USPS is limited in its ability to increase prices
Statutory requirements for preferred rates for some categories of mailers reduces profitability
Continuing Volume Declines in Key Mail Categories
No short-term expectation of improved economic growth
Continuing diversion, especially in profitable First-Class Mail and greater indirect competition from other forms of advertising
Restrictions on generating new revenue from product and service diversification

© 2012 United States Postal Service. All rights reserved.

Our previous reports:

2011

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USPS Trademarks

The following are among the trademarks owned by the United States Postal Service: ACS™, APC®, Automated Postal Center®, Carrier Pickup™, CASS™, CASS Certified™, Certified Mail™, Click-N-Ship®, Confirm ®, Customized MarketMail®, Delivery Confirmation™, DMM®, EPM®, Express Mail®, FAST®, FASTforward®, First-Class™, First-Class Mail®, Full-Service ACS™, IM™, IMb™, Intelligent Mail®, LACSLink™, MASS™, MERLIN®, Mover’s Guide®, NCOALink®, Netpost®, Netpost Mailing Online™, OneCode ACS®, OneCode Confirm®, OneCode Solution™, OneCode Vision®, Parcel Post®, Parcel Select®, PC Postage®, PLANET®, PLANET Code®, Post Office™, PostalOne!®, Postal Service™, POSTNET™, Priority Mail®, Quick, Easy, Convenient™, RDI™, ReadyPost®, REDRESS®, Registered Mail™, RIBBS®, Signature Confirmation™, Simple Formulas®, Stamps by Mail®, Standard Mail®, The Postal Store®, United States Postal Service®, U.S. Mail™, U.S. Postal Service®, USPS®, USPS Electronic Postmark®, USPS.COM®, www.usps.com®, ZIP+4®, ZIP Code™, and USPS BlueEarth™. This is not a comprehensive list of all Postal Service trademarks.