One major initiative that addresses the aging infrastructure is the Advanced Computing Environment (ACE), which replaces existing workstations and transitions existing applications to a web-based environment. While the implementation of ACE will be phased in over the next two years, the Postal Service successfully implemented a pilot of ACE to 500 users. This new environment reduces the Postal Service’s expenses because it requires fewer resources to support it. Corresponding efforts include an updated e-mail system and consolidated help desks.

The Postal Service focused on its goal to better manage costs by reducing enterprise-wide software and telecommunication costs via contract negotiations. Specifically, we focused on negotiating long-term agreements, while reducing the administrative expenses affiliated with the process of re-negotiation. These new contracts that will generate millions of dollars in savings over the next five years.

The Postal Service implemented a strategic disaster recovery process to test and recover critical system to meet business requirements and security objectives.