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A. Public Perceptions, Customer Outreach and Mailer Liaison B. Product Development C. International Mail D. Mail Volume and Service Performance E. Mail Distribution F. Delivery Unit Operations G. Stamp Services H. Licensing Program I. Commercial Sales J. Retail Programs: Building the Core K. Pricing and Classification L. Marketing Technology and Channel Management M. The Internet: Transforming the Way We Connect with Our Customers N. Technology O. Operations Planning P. Financial Management |