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chapter 4
2004 Performance Report and Preliminary
2006 Annual Performance Plan
Government Performance and Results Act Requirements (GPRA)GPRA requires the Postal Service to: •Establish strategic goals and objectives. • Develop reliable, verifiable indicators and performance measurement systems. 1 • Set improvement targets. |
• Describe strategies to achieve targets.2 • Provide performance results. The Postal Service has five strategic goals and associated objectives that will be discussed on the following pages. |
1. The indicators and measurement systems are described in detail in the Annual Performance Plan. 2. Strategies are described elsewhere in this document and in the Five-Year Strategic Plan. |