SECTION 3: THE FUTURE

The Transformation Plan, which the Postal Service submitted to Congress in April 2002, is a dynamic document. Since its publication, economic trends, public policy decisions, and new technologies have impacted the 2002 Plan's near-term strategies. The Postal Service has consistently adjusted its transformation strategies to reflect the commitment of Postal Service leadership to transform internally within the framework of current law.

With this second annual Transformation Plan Progress Report the Postal Service continues its efforts to improve external communications by providing regular reports on transformation to Congress and postal stakeholders. The progress reports track a dynamic organization in which strategies and initiatives evolve over time. These reports help the postal community monitor the evolving transformation process.