| financial highlights |
| ($ in millions) |
Years ended September 30 |
Percentage Change from Preceding Year |
|
| |
2003 |
2002 |
2001 |
|
2003 |
2002 |
2001 |
| Operating revenue |
$68,529 |
$66,463 |
$65,834 |
|
3.1% |
1.0% |
2.0% |
| Operating expenses |
$63,902 |
$65,234 |
$65,640 |
|
-2.0% |
-0.6% |
4.2% |
| Income from operations |
$ 4,627 |
$ 1,229 |
$ 194 |
|
|
|
|
| Operating margin |
6.8% |
1.8% |
0.3% |
|
|
|
|
| Net income (loss) |
$ 3,868 |
$ (676) |
$(1,680) |
|
|
|
|
| Capital cash outlays |
$ 1,314 |
$ 1,705 |
$ 2,961 |
|
-22.9% |
-42.4% |
-11.3% |
| Total debt |
$ 7,274 |
$11,115 |
$11,315 |
|
-34.6% |
-1.8% |
21.5% |
| Interest expense on borrowings |
$ 334 |
$ 340 |
$ 306 |
|
-1.8% |
11.1% |
39.1% |
| Debt repurchase expense |
$ 360 |
– |
– |
|
|
|
|
| Capital contributions of U.S. government |
$ 3,034 |
$ 3,034 |
$ 3,034 |
|
|
|
|
| Deficit since reorganization |
$(2,168) |
$(6,036) |
$(5,360) |
|
|
|
|
| Total net capital (deficiency) |
$ 866 |
$(3,002) |
$(2,326) |
|
|
|
|
| Number of career employees* |
729,035 |
752,949 |
775,903 |
|
-3.2% |
-3.0% |
-1.5% |
| Mail volume (millions of pieces) |
202,185 |
202,822 |
207,463 |
|
-0.3% |
-2.2% |
-0.2% |
| New Delivery Points Served* |
1,908,797 |
1,770,172 |
1,736,256 |
|
|
|
|
| * As of end of September for 2003 and early September for 2002 and 2001 |
