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management discussion & analysis
operations

Rate-Making Activity

     Until 1971, Congress set postage rates through legislation, and the relationship between the revenue from those rates and the actual costs of operating the postal system varied greatly. Since 1971, however, the Postal Reorganization Act has required the Postal Service to establish postal rates that cover the cost of operating the postal system.

     The rate-making process is lengthy and complicated and begins when management determines that current rates will not be adequate to meet our mandate of "covering costs" in the future. The Postal Service, with approval of the Board of Governors, submits a request for a recommended decision on rate and fee changes to the Postal Rate Commission, an independent establishment of the executive branch of the government. The submission is accompanied by detailed rate proposals supported by extensive testimony and lengthy documentation.

     The Commission's proceedings take up to 10 months. It holds public hearings, during which interested parties such as mailers, competitors and consumer representatives are authorized to challenge or support the Postal Service's proposals and submit their own testimony and proposals. At the conclusion of the proceedings, the Commission sends its recommended decision to the Governors. The Governors may approve, reject, allow under protest, or, under certain limited circumstances after more proceedings, modify the Commission's recommendations.

Contribution

     Contribution is the difference between revenue and volume-variable costs. As the term implies, volume-variable costs are those costs that vary directly with changes in mail volume. For example, a high percentage of mail processing costs are considered volume-variable costs since changes in mail volume directly affect the number of hours clerks and mail handlers have to work. On the other hand, only a small fraction of postmaster salaries are considered volume-variable costs

since these cost are, for the most part, unaffected by mail volume. In 2002, the latest year available, volume-variable costs totaled more than $38.4 billion, or about 57% of total costs. The more than $29.0 billion remaining costs are non-volume-variable and must be borne by the combined revenue of all classes of mail. In 2002, First-Class Mail, Priority Mail and Standard Mail combined to provide 94% of our volume and 90% of our contribution to non-volume variable costs.


Compensation and Benefits

     Operating costs fell $1,332 million in 2003 due primarily to pension reform and work hour reductions. This decline in costs was tempered by wage increases and increasing health benefits cost for current and retired employees. Compensation and benefits make up nearly 80% of our operating costs.

     Compensation and benefits costs decreased $2,614 million or 4.9% due to the retirement system reform act and our reduction in work hours. Our health benefits payments expense for current employees were $325 million greater than last year, driven mainly by