Reducing delivery from six to five days makes good business sense. It will make it possible to align postal operations with current customer needs and help close the gap between cost and revenue.
In order for a reduction in delivery days to occur, Congress must elect not to impose an FY 2011 six-day delivery requirement. Since the service change would be nationwide in scope, the Postal Service is filing details with the Postal Regulatory Commission for an advisory opinion.
The Postal Service recognizes that this change will affect, in some way or another, everyone who uses the mail. Market research shows that a majority of postal customers accept and will adapt to the change.
Even so, the Postal Service met with hundreds of people representing stakeholders of all kinds to understand their concerns about the change. All of their concerns were given serious consideration and most were accommodated. The Postal Service will continue the dialogue to ensure that customer concerns are considered and addressed as the plan advances.
