Operating statistics

Shipping and Packages Services statistics

(in millions of units indicated, unaudited)	2012			2011		2010		2009		2008
Express Mail
Revenue	$	802	$	800	$	829	$	884	$	901
Number of Pieces	40			40		43		47		48
Weight, Pounds	41			39		40		45		47
First Class Packages
Revenue	$	1,524	$	1,284	$	1,170	$	1,117	$	1,121
Number of Pieces	705			638		599		583		606
Weight, Pounds	230			209		195		190		195
Priority Mail
Revenue	$	5,940	$	5,636	$	5,455	$	5,368	$	5,484
Number of Pieces		824		790		779		791		852
Weight, Pounds		1,694		1,693		1,670		1,636		1,747
Parcel Select Mail
Revenue	$	1,626	$	1,277	$	1,106	$	1,104	$	1,158
Number of Pieces		1,241		1,077		951		908		982
Weight, Pounds		1,869		1,619		1,287		1,178		1,343
Parcel Return Service Mail
Revenue	$	115	$	92	$	65	$	49	$	32
Number of Pieces		47		38		28		18		12
Weight, Pounds		140		118		72		39		15
Package Services
Revenue	$	1,589	$	1,581	$	1,531	$	1,671	$	1,833
Number of Pieces		645		675		657		730		846
Weight, Pounds		1,757		1,784		1,742		1,873		2,155
Total Shipping & Package Services
Revenue	$	11,596	$	10,670	$	10,156	$	10,193	$	10,529
Number of Pieces		3,502		3,258		3,057		3,077		3,346
Weight, Pounds		5,731		5,462		5,006		4,961		5,502
Ancillary & Special Services
Certified Mail
Revenue	$	663	$	708	$	791	$	731	$	718
Number of Articles		227		251		283		267		269
Return Receipts
Revenue	$	399	$	478	$	557	$	544	$	550
Number of Articles		170		195		223		221		230
Delivery Confirmation
Revenue	$	228	$	244	$	224	$	166	$	147
Number of Articles		1,819		1,482		1,371		1,063		961
P.O. Box Rent Revenue	$	837	$	808	$	816	$	817	$	897
Money Orders
Revenue	$	165	$	172	$	182	$	190	$	205
Number of Articles		109		116		123		135		149
Insurance
Revenue	$	109	$	117	$	128	$	129	$	145
Number of Articles		30		35		40		44		52
Shipping and Mailing Supplies
Revenue	$	118	$	112	$	107	$	N/A	$	N/A
Number of Articles		70		62		62		N/A		N/A
Other Services Revenue	$	1,266	$	791	$	985	$	417	$	971
Total Other Services Revenue	$	3,785	$	3,430	$	3,790	$	2,994	$	3,633

Operating statistics

Revenue, pieces and weight statistics

(In millions of units indicated, unaudited)		2012		2011		2010		2009		2008
First-Class Mail
Revenue	$	28,867	$	30,030	$	32,111	$	33,848	$	36,156
Number of Pieces		68,696		72,522		77,592		82,727		90,671
Weight, Pounds		3,296		3,459		3,451		3,437		3,910
Standard Mail
Revenue	$	16,428	$	17,175	$	16,728	$	16,707	$	19,939
Number of Pieces		79,496		83,957		81,841		81,763		98,350
Weight, Pounds		8,300		8,770		9,043		8,970		10,685
Shipping & Packages Services
Revenue	$	11,596	$	10,670	$	10,156	$	10,193	$	10,529
Number of Pieces		3,502		3,258		3,057		3,077		3,346
Weight, Pounds		5,731		5,462		5,006		4,961		5,502
International Mail
Revenue	$	2,816	$	2,585	$	2,388	$	2,310	$	2,380
Number of Pieces		926		987		594		759		835
Weight, Pounds		463		445		243		241		282
Periodicals
Revenue	$	1,731	$	1,821	$	1,879	$	2,038	$	2,295
Number of Pieces		6,741		7,077		7,269		7,901		8,605
Weight, Pounds		2,535		2,725		2,778		3,018		3,677
U.S. Postal Service
Number of Pieces		440		434		438		455		824
Weight, Pounds		145		150		134		128		148
Free Matter for the Blind
Number of Pieces		58		62		68		62		72
Weight, Pounds		25		30		32		30		33
Other Services
Revenue*	$	3,785	$	3,430	$	3,790	$	2,994	$	3,633
Postal Service Totals
Revenue	$	65,223	$	65,711	$	67,052	$	68,090	$	74,932
Number of Pieces		159,859		168,297		170,859		176,744		202,703
Weight, Pounds		20,495		21,041		20,687		20,785		24,237
Note: The charts have been reformatted to reflect the new presentation which is more representative of how the Postal Service manages the business. The following summarizes the major reclassification changes: The new First-Class Package Services now includes the First-Class Parcels category formerly included in First-Class Mail. Parcel Select, Parcel Return & Standard Parcels now include Standard Mail Parcels category formerly included in Standard Mail. The International category now includes all international revenues, pieces and weight formerly included in First-Class Mail, Standard Mail, Package Services and Other. * Includes a $59 million decrease and increases of $298 million, a $103 million, $655 million, $230 million to the deferred revenue-prepaid postage liability in 2012, 2011, 2010, 2009 and 2008, respectively. As this is a change in estimate, the decrease in revenue is accounted for in Other Mailing Services revenue.

Operating statistics

Post Office and delivery points

(in actual units indicated, unaudited)	2012	2011	2010	2009	2008
Post Offices, Stations, and Branches
Postal-Managed
Post Offices	26,755	26,927	27,077	27,161	27,232
Classified stations, branches, and carrier annexes	5,102	5,219	5,451	5,501	5,509
Total Postal-Managed	31,857	32,146	32,528	32,662	32,741
Contract Postal Units	2,839	2,904	2,931	3,037	3,148
Community Post Offices	673	706	763	797	834
Total Offices, Stations, and Branches	35,369	35,756	36,222	36,496	36,723
Residential Delivery Points
City delivery	81,040,591	80,792,112	80,531,231	80,187,505	79,848,415
Rural	39,449,400	39,067,740	38,638,280	38,264,946	37,684,158
PO Box	15,994,508	15,891,349	15,739,698	15,601,883	15,639,031
Highway contract	2,678,508	2,639,061	2,607,138	2,576,166	2,516,783
Total Residential Delivery	139,163,007	138,390,262	137,516,347	136,630,500	135,688,387
Business Delivery Points
City delivery	7,525,979	7,487,332	7,457,500	7,483,461	7,436,965
Rural	1,493,644	1,468,861	1,453,292	1,439,266	1,407,942
PO Box	3,889,964	4,072,664	4,355,674	4,489,688	4,587,454
Highway contract	73,957	72,872	72,648	72,966	71,538
Total Business Delivery	12,983,544	13,101,729	13,339,114	13,485,381	13,503,899
Total Delivery Points	152,146,551	151,491,991	150,855,461	150,115,881	149,192,286
Change in delivery points	654,560	636,530	739,580	923,595	1,199,764

Operating statistics

Employees

(actual numbers, unaudited)	2012	2011	2010	2009	2008
Career Employees
Headquarters and HQ Related Employees
Headquarters	2,922	2,745	2,937	2,811	2,892
Headquarters – Field Support Units	4,189	4,213	4,876	4,455	4,429
Inspection Service – Field	2,403	2,398	2,435	2,617	2,890
Inspector General	1,124	1,123	1,108	1,155	1,159
Total HQ and HQ Related Employees	10,638	10,479	11,356	11,038	11,370

Field Employees
Area Offices	805	809	1,079	1,047	1,316
Postmasters/Installation Heads	17,376	22,212	23,111	23,672	25,250
Supervisors/Managers	23,566	25,083	27,792	28,812	31,787
Professional Administration and Technical Personnel	4,501	4,571	5,926	6,460	8,010
Clerks/Nurses	139,666	149,562	157,168	177,842	194,907
Mail Handlers	42,033	46,596	48,650	52,954	55,812
City Delivery Carriers	176,808	183,774	192,180	200,658	211,661
Motor Vehicle Operators	6,885	7,064	7,413	8,113	8,558
Rural Delivery Carriers – Full-time	66,549	66,186	66,845	67,749	68,900
Building and Equipment Maintenance Personnel	34,705	36,032	37,403	39,531	40,248
Vehicle Maintenance Employees	4,926	4,883	4,985	5,252	5,419
Total Field Employees	517,820	546,772	572,552	612,090	651,868
Total Career Employees	528,458	557,251	583,908	623,128	663,238


Noncareer Employees
Casuals	5,651	2,606	6,503	4,271	12,000
Postal Support Employees	20,281	10,471	0	0	0
Nonbargaining Temporary	3,537	2,259	1,910	1,659	1,119
Rural Part-Time: Subs/RCA/RCR/AUX	48,170	50,349	51,801	54,529	58,072
Postmaster Relief and Leave Replacements	8,727	9,138	11,350	11,477	12,327
Transitional Employees	14,204	13,876	16,215	17,018	18,332
Total Noncareer Employees	100,570	88,699	87,779	88,954	101,850
Total Employees	629,028	645,950	671,687	712,082	765,088
Note: The Postal Support Employees category was newly created in 2011.