POSTAL SERVICE ANNUAL PERFORMANCE PLAN GOAL:
Foster a motivated, productive and inclusive workforce, improving employees’ safety and well being and their commitment to USPS success.


Performance Subgoal 1: Minimize impact from accident and injury.
As stated in the plan, the 2002 indicator and targets for this goal were:

• Improve performance to the OSHA Illness/Injury Rate indicator with a target rate of 8.41, a 2 percent improvement nationally, allocated by opportunity.

In 2002, the Postal Service:

• Exceeded the target for this performance goal by bettering our 2001 performance to the OSHA Illness/Injury Rate and achieving an index score of 7.72.
• Achieved an 8.2 percent reduction in the 2001 index score.
• Improved record keeping, data validation, and analysis systems for this index.
• Completed a 100 percent review of our record keeping at year end as well as random reviews throughout the year. In addition, we gained experience in interpreting OSHA’s complex reporting system for this index that has been only recently adopted by the Postal Service.

Performance Subgoal 2: Employees Committed to USPS Success.
As stated in the plan, the 2002 indicator and targets for this subgoal are:

• Equaling or bettering the 2001 Voice of the Employee (VOE) results.
• Improvement of 20 percent per quarter.
• Improvement of 20 percent Year-end. In 2002, the Postal Service:
• Attained the goal, bettering last year’ Employee Survey Index score of 58.1.
• In 2002, the Postal Service achieved a score of 58.8, which was a 0.7 of a point improvement over 2001’s baseline index.
• The target of 1.1 percent improvement in performance against this index was exceeded, marginally, with a 1.2 percent improvement over 2001 performance.