• Completed and submitted the Affirmative Employment Program Plan Update and Report of Accomplishments for 2003. This report listed accomplishments and updated activities identified in the Multi-Year Plan, 2002-2005, submitted to the EEOC. The accomplishment and update addressed the affirmative employment plan for handling sexual harassment, discrimination complaints, recruitment and hiring, employee development, promotions, separations, retention, program evaluation, and workforce representation.
• Published and distributed the affirmative employment plan and report of accomplishments for the AEP for Individuals With Disabilities to Postal Service management and the EEOC.
• Published and distributed the affirmative employment plan and report of accomplishments for the AEP for Disabled Veterans to Postal Service management and OPM.
• Provided each area an integrated framework that standardized the field specialist duties and responsibilities. This framework continues to emphasize identifying and removing barriers, and providing technical guidance to improve the AEP planning process with an increasing emphasis on employee development activities.
• Developed and deployed workforce analysis workbooks, along with being in the final development stages of a Web-based AEP reporting system that will provide ease-of-use reporting and reduce the time currently used to prepare those reports. The system will be ready for rollout in 2004.
• Enhanced and revised the affirmative employment activity report, which is used to monitor field activities.
• Developed a Web-based quarterly workforce profile report, down to the performance cluster level, that extracts data from the Diversity Reporting System (DVRS). This report provides detailed statistical information on

Postal Service employees that includes profiles by grade level groupings, new hires, promotions, separations, development activities, and trends. Statistical information from DVRS is provided upon request to the GAO, EEOC, Congress, and other external and internal customers.

     The Postal Service also administers the National Hispanic Program, the National Women's Program, and the Special Emphasis Program. These programs focus attention on the special needs, obstacles, and concerns of current and future employees who are the subject of these programs. Major accomplishments include:

Through its National Hispanic Program, the Postal Service provided centralized information, guidance, and direction to the field Hispanic Program specialist and Diversity Professional Field Network through communications and publications, training, seminars, workshops, and teleconferences. Through these communications, ideas, concerns, and best practices were shared with national focus on recruitment, hiring, training, development, promotion, and retention of Hispanics.

     The Postal Service sponsored or attended recruitment and community outreach activities nationwide. Recruitment activities included coordinating workshops on the Battery 470 exam; Postal Service Form 991, Application for Promotion or Assignment; and preparation of Individual Development Plans.

     The Postal Service also either sponsored or actively participated in several national events that involved the League of United Latin American Citizens (LULAC), Image, National Council of La Raza (NCLR), National Hispanic Society, Hispanic National Bar Association, National Organization for Mexican American Rights (NOMAR), National Hispana Leadership Institute (NHLI), and the TIYM Publishing Co., Inc. Hispanic Yearbook. These outreach activities develop Postal Service employees, introduce the Postal Service to these organizations and communities,