the ALP's content is aligned with the Postal
Service's Executive Competency Model.
Participants in the ALP's four-week, classroom-
based training are also required to
complete 15 credits of college level courses
prior to graduation from the program.
Through partnership with accredited local
universities, college credit courses are available
at the Bolger Center for Leadership
Development. Completion of the four weeks
of resident training required for ALP also entitles
participants to 12 undergraduate college
credits through the American Council on
Education. Since its inception, 60 groups
have completed the first phase of the
program. Fifty-five of these groups have
completed Phase 2. Also, 295 ALP participants
submitted certificate of completion
forms with official transcripts, signaling their
completion of all program requirements for
the November 13, 2003, graduation. This
brings the total number of ALP graduates to
1,036.
The Career Management Program (CMP)
has addressed the needs of supervisors and
managers in the EAS 15 - EAS 22 range
since 1999. Participants enter the program
on one of three different tracks determined
by results of an assessment based on the
leadership competency model. The CMP
includes one week of classroom instruction
for each track and elective courses on
specific leadership topics.
The Processing and Distribution
Management Program focuses on the core
operational aspects of the plant manager
position. The program familiarizes plant
manager candidates with all functional areas
and provides appropriate reference materials
and tools. Classroom lecture is combined
with real world experiences and learning is
quickly demonstrated in projects and structured
on-the-job instruction by plant
managers designated as trainers. The participant
receives a macro view of facility
operations and planning, expands knowledge
of support functions, and develops a strategic
plan for change. Individuals identified for the
positions of manager, Processing and
Distribution Facility, EAS-23; manager,
Processing and Distribution Center, EAS-25;
and manager, Processing and Distribution |
Center, PCES-1 are eligible to attend. There
were two offerings this year, with 58 participants
completing the course.
The Associate Supervisor Program (ASP)
began in 1996 as part of the Postal Service's
commitment to provide equal opportunity for
all employees. Its structured selection
process includes 16 weeks of classroom and
on-the-job training to prepare first-line
supervisors for the responsibilities of their
positions. There are three components of
ASP. The first two weeks are classroom-based
and polish leadership and
management skills. The next six weeks
provide functionally-specific training, balancing
each day of classroom theory with four
days of hands-on experience in active work
environments. The final eight weeks focus on
safety, labor relations, injury compensation
and workplace violence awareness. The
ASP's success has driven its growth into the
universal postal vehicle for selection and
training of new supervisors. All 80 districts
participate in the program which now boasts
12,573 graduates. ASP is now certified for
six college credits by the American Council
on Education.
ASP is currently utilized as the standard
for recruiting and developing internal and
external talent for critical initial-level supervisor
vacancies in Operations and Customer
Service. To assist in recruiting the most qualified
talent for ASP, a new recruitment toolkit
was developed and released during 2003.
The toolkit includes a job overview video,
information for applicants, and recruitment
tips for ASP coordinators. Coordinators have
access to the toolkit online on the Postal
Service Intranet.
Postal Service supervisors, managers,
executives, and officers each received at
least 20 hours of training in 2003. Safety
continued to be a prime training target in
2003. Safety training now uses a standard
online source of information to combine justin-
time content with formal online and
classroom instruction. Very specialized training
assisted management and bargaining
unit employees in transitioning back to facilities
once closed due to anthrax
contamination. |
Chapter 1
Compliance with Statutory Policies Introduction
- Fundamental Service to the People
- The Workforce
- Service to Small or Rural Communities
- Postal Cost Apportionment and Postal Ratemaking Developments
- Transportation Policies
- Postal Service Facilities, Equipment, and Supplies
Chapter 2 Postal Operations
Chapter 3 Financial Highlights
Chapter 4 2003 Performance Report and Preliminary 2005 Annual Performance Plan |