Mail Goes Digital with Informed Delivery

Bridging the Gap Between Physical Mail and Email

November 08, 2018 



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WASHINGTON, DC — Whether it is a card from Grandma, a bill, or a special surprise package, the U.S. Postal Service has a feature that allows you to see what is coming to your mailbox — anytime, anywhere — even while traveling. Informed Delivery is on the cutting edge of communication trends by helping people manage their mail and make the most of it. So before you head over the river or through the woods for holiday time this year, be sure to sign up and see for yourself. 

Participating users can digitally preview their mail through email notification, online dashboard or mobile app. Users also have the ability to interact with digital content, such as special offers and related links, directly from Informed Delivery notifications.

Signing up is easy. Simply go to informeddelivery.usps.com and follow the prompts for verification. This process provides security measures to keep your mail and physical address private.

And there’s more…

Starting early 2019, the Postal Service expects to begin offering an additional Informed Delivery option that will allow customers to sign for deliveries for some packages with an electronic signature. This enhancement will add convenience for customers who aren’t always home to sign for their deliveries.

Best of all, Informed Delivery is free, with no cost to sign up and no additional charges for any of the added enhancements of this valuable tool. More than 13 million users already enjoy the benefits and rewards this feature every day.

All postage stamps are available for purchase at Post Offices locations, online at usps.com and by toll-free phone order at 1-800 STAMP-24.

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

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For U.S. Postal Service media resources, including broadcast quality video and audio and photo stills, visit the USPS Newsroom. Follow us on Twitter, Instagram, Pinterest, and LinkedIn. Subscribe to the USPS YouTube Channel, like us on Facebook and enjoy our Postal Posts blog. For more information about the Postal Service, visit usps.com and facts.usps.com. Additional news and information about Holiday mailing and shipping can be found at the Postal Service Holiday Newsroom: usps.com/holidaynews.

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