SOUTHERN CALIFORNIA — The U.S. Postal Service is recommending victims of the recent wildfires submit a Change of Address or a temporary HOLD Mail request to assist customers regarding their mail delivery.
Customers who will not be able to occupy their home within 30 days should submit a Change of Address (COA) request. Be sure to mark “Temporary” on the card/online form.
A temporary Change of Address is designed for customers who plan on returning to their residence within six months. If you are not planning to return to your current address, please submit a “permanent” COA request. A COA card is available from your letter carrier or at your local Post Office. COA requests also may be filed at usps.com 24 hours a day, seven days a week. To complete the online Change of Address, customers will need a valid email address as well as a valid credit or debit card for the $1 charge.
Hold Mail service is designed for customers who plan on occupying their homes within 30 days. Customers who request Hold Mail will have their mail and packages held safely by the Postal Service for up to 30 days. They can then either pick up accumulated mail at their local Post Office (I.D. required for pick up) or they can request mail be delivered to their residence on a date they choose (no longer than 30 days). Once their Hold Mail is picked up, mail delivery will resume. For more information, check: https://holdmail.usps.com/holdmail/.
Customers are also encouraged to sign up for Informed Delivery which provides users with a digital preview of their mail before it’s delivered. Signing up is free and it’s easy. Visit www.informeddelivery.usps.com for more information.
Questions? Call our Customer Care Center at 1-800-ASK-USPS (1-800-275-8777).
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