The U.S. Postal Service has made multilingual translation easy for usps.com customers by giving them the option of browsing the website’s product pages and Frequently Asked Questions (FAQs) in English, Spanish or simplified Chinese. Multilingual translation is one of several new enhancements that have been added to the Postal Service’s revamped website.
This enhancement is something that postal customers have asked for and will help to expand the user base. After English, Spanish and Chinese are the two most-spoken languages in the U.S.
The new feature—located on the upper left hand corner of usps.com—gives customers the choice of viewing the translated content by clicking on the down arrow and selecting the language (English, Spanish or Chinese).
Not all applications will be translated right away. Any informational product or service page that has been converted to the website’s new look and feel will be available for translation, along with Track and Confirm, Lookup a ZIP Code and FAQs.
More updates will be added to usps.com during 2011 — and through Fiscal Year 2012. For more information about purchasing stamps, stamps by mail, postal regulations, a free subscription to USA Philatelic magazine, Post Office events, the location of the nearest postal store or contract unit, or for answers to your specific Postal Service questions, contact USPS at 1-800-275-8777, or visit www.usps.com. To schedule a presentation on how to get the best postage rates for your holiday shipping call 239-573-9638.
Mr. Zip’s Tip: Learn how to get the best postage rates when shipping internationally by attending one of 4 FREE one hour programs, Nov. 3 @ 1 pm, Cape Coral Library; Nov. 15 @ 10 am Lakes Regional Library; Nov. 16 @ 1 pm North Ft Myers Library; Nov. 17 @ 1 pm Collier County Headquarters Library.
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Please Note: For broadcast quality video and audio, photo stills and other media resources, visit the USPS Newsroom at www.usps.com/news.
A self-supporting government enterprise, the U.S. Postal Service is the only delivery service that reaches every address in the nation, 150 million residences, businesses and Post Office Boxes. The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations. With 32,000 retail locations and the most frequently visited website in the federal government, usps.com, the Postal Service has annual revenue of more than $67 billion and delivers nearly 40 percent of the world’s mail. If it were a private sector company, the U.S. Postal Service would rank 29th in the 2010 Fortune 500. Black Enterprise and Hispanic Business magazines ranked the Postal Service as a leader in workforce diversity. The Postal Service has been named the Most Trusted Government Agency six consecutive years and the sixth Most Trusted Business in the nation by the Ponemon Institute.

