HONOLULU — The U.S. Postal Service recently named Frank Santos as its new Honolulu District Manager. He replaces Daryl Ishizaki, who retired on Aug. 1 after six years in that position.
As the Honolulu District Manager, Santos will be responsible for managing 2,500 employees and all of the Postal Service’s mail processing, delivery, retail and customer service operations located in Hawaii, Guam, Saipan, Rota and American Samoa.
Greg Wolny was also recently named as the Senior Plant Manager for the Honolulu District. In that capacity he is responsible for overseeing the mail processing and distribution operations, transportation, and maintenance operations associated with the District’s 360,000 square-foot mail Processing and Distribution Center (P&DC), located near the Honolulu International Airport. He replaces Santos in that position.
Santos is a 38-year postal employee who began his career as a clerk in Kalaheo. Since his first management assignment in 1982 he has held positions of increasing responsibility, including Manager, Post Office Operations (MPOO), Manager, Customer Service Operations, and Honolulu Postmaster. He has also completed several successful detail assignments, including Sacramento Postmaster and Sacramento Senior Plant Manager. He had served as Honolulu Senior Plant Manager since January 2010.
“It’s an honor to serve the employees of the Honolulu District,” said Santos. “Our track record of high service rankings is a reflection of our highly motivated and dedicated employees.”
Wolny began his postal career in 1976 in Bowie, MD, and became a part-time carrier in 1978. His past managerial assignments included postmaster positions in Lompoc, CA, and Wahiawa, and Honolulu District MPOO. He had served as the Honolulu District’s Manager, Operations Programs Support since 2010.
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A self-supporting government enterprise, the U.S. Postal Service is the only delivery service that reaches every address in the nation, 151 million residences, businesses and Post Office Boxes. The Postal Service receives no tax dollars for operating expenses, and relies on the sale of postage, products and services to fund its operations. With 32,000 retail locations and the most frequently visited website in the federal government, usps.com, the Postal Service has annual revenue of more than $65 billion and delivers nearly 40 percent of the world’s mail. If it were a private sector company, the U.S. Postal Service would rank 35th in the 2011 Fortune 500. In 2011, the U.S. Postal Service was ranked number one in overall service performance, out of the top 20 wealthiest nations in the world, Oxford Strategic Consulting. Black Enterprise and Hispanic Business magazines ranked the Postal Service as a leader in workforce diversity. The Postal Service has been named the Most Trusted Government Agency for six years and the sixth Most Trusted Business in the nation by the Ponemon Institute.
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